Account Executive

LucyRx•Las Vegas, NV
•$84,801 - $132,501•Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As an Account Executive, you will be responsible for managing and cultivating relationships with clients, promoting our services, and driving business growth. You will also be responsible for developing account strategies, negotiating contracts, and providing exceptional customer service. AE’s strong healthcare sales and account management experience will allow them to drive client retention, client satisfaction, and growth goals. This role entails frequent communication with clients, collaborating with internal teams, and staying up-to-date with industry trends. You will be a self-starter with proven leadership skills, working with multiple departments and taking accountability to ensure positive outcomes.

Requirements

  • Requires a BA/BS in Business, HealthCare Administration or related field, or any combination of education and experience, which would provide an equivalent background
  • Minimum of 3 years’ experience as an account manager or account executive, managing own book of clients that are moderate to complex in nature
  • Strong Account Management, Project Management, Sales and Negotiation skills
  • Excellent communication, both written and oral, and interpersonal skills
  • Strong presentation skills to all levels of employees
  • Ability to build and maintain relationships with clients and internal partners
  • Ability to be a trusted partner and advisor and be able to influence internal and external partners
  • Knowledge of pharmacy benefit management (PBM) industry
  • Understanding of healthcare and insurance industry
  • Proven track record of meeting and exceeding sales targets
  • Proficient in Microsoft Office
  • Ability to travel frequently including overnight stays.

Nice To Haves

  • Hands on and demonstrated experience in Pharmacy Benefit Management (PBM) industry
  • Solid understanding of PBM Operations including claims submission and processing, and familiarity with medications and their uses.
  • Knowledge of HIPAA regulations

Responsibilities

  • Lead execution of client strategy in collaboration with clinical, client services, and operations teams.
  • Build and maintain strong client stakeholder relationships at all levels via timely and effective communication including phone calls, emails, and face-to-face meetings.
  • Collaborate with internal departments to develop and effectively deliver quarterly, annual, and other client reporting packages that drive and support client strategy through analytical interpretation of data.
  • Identify and present appropriate benefit design and up-sell opportunities that contribute to an excellent client experience.
  • Leverage knowledge of PBM and Pharmacy industries to provide a consultative approach to client needs.
  • Drive and own client renewals through collaborative development of ongoing, effective client strategy fostered by strong relationships with key client stakeholders.
  • Own contracting processes to include negotiations and ongoing compliance to contract/agreement terms.
  • Participate in the resolution of escalated client issues as needed in cooperation with the Client Experience Team.
  • Participate in Request for Proposal (RFP) processes to support sales initiatives by assisting with questions and responses as assigned.
  • Assist with onboarding and implementing new business to provide a cohesive incoming client experience.
  • Identify market and organization needs and support business development efforts by sharing information with internal key stakeholders to improve client experience and drive organization success and efficiency.
  • Assists in identifying business line issues and defining stop-gap solutions and long-term solutions.
  • Perform other duties as assigned.

Benefits

  • LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management.
  • We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started.
  • supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry.
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