Account Executive – Hospice & Post-Acute Care Partnerships

PROCARE INC•Meridian, ID

22h•$45,000 - $60,000

About The Position

ProCare Medical Equipment is a locally owned healthcare company providing durable medical equipment, respiratory services, wound care solutions, and clinical support to healthcare organizations and patients. The Account Executive serves as the primary relationship manager for existing contracted hospice, skilled nursing facility, and post-acute care customers while driving growth through new partnerships. The role combines account management, consultative sales, market development, contract support, and customer retention. Based in Boise, Idaho, the position includes regional travel throughout Idaho and the Pacific Northwest. The Account Executive maintains executive-level customer relationships, identifies opportunities, resolves customer challenges in coordination with internal teams, and develops new business in emerging markets. The role also supports company expansion initiatives, tracks sales activity and account performance in the CRM, and provides regular updates to leadership.

Requirements

At least 3 years of experience in sales, account management, healthcare operations, or business development.
Strong relationship-building and communication skills.
Ability to manage multiple accounts and priorities simultaneously.
Demonstrated success in customer-facing roles.
Valid driver's license and ability to travel throughout the assigned territory.
Proficiency with Microsoft Office and CRM systems.

Nice To Haves

Experience working with hospice, skilled nursing, long-term care, post-acute care, home health, DME, HME, respiratory therapy, or healthcare services.
Knowledge of Medicare, Medicaid, healthcare reimbursement, or post-acute care operations.
Experience negotiating service agreements or contracts.
Existing relationships within the Idaho or Oregon healthcare market.

Responsibilities

Serve as the primary contact for assigned hospice, skilled nursing facility, and post-acute care accounts.
Conduct regular customer visits and business reviews.
Build relationships with facility administrators, directors of nursing, social workers, discharge planners, clinical leaders, and executive teams.
Identify opportunities to improve service, communication, and customer satisfaction.
Coordinate with operations, billing, customer service, warehouse, and clinical teams to resolve customer concerns.
Monitor account performance, contract compliance, and growth opportunities.
Support contract renewals and customer retention.
Prospect and develop new hospice, skilled nursing, assisted living, and healthcare facility relationships.
Execute territory growth plans aligned with company expansion goals.
Identify decision-makers and build strategic relationships.
Conduct needs assessments and present customized service solutions.
Support negotiations and contracting discussions with prospective customers.
Develop and maintain a sales pipeline.
Represent ProCare at industry events, association meetings, and community networking opportunities.
Assist leadership with new market development and expansion projects, including launch activities in emerging territories.
Identify competitive threats, market trends, and growth opportunities.
Gather customer feedback and market intelligence to support business decisions.
Collaborate with operational leadership on strategic initiatives and service improvements.
Document customer interactions and opportunities in the CRM and maintain accurate pipeline and account records.
Track sales activity, customer touchpoints, and revenue growth.
Provide regular updates on opportunities, risks, and customer concerns.
Participate in sales meetings and strategic planning sessions.