Account Executive, KBIS

Emerald•New York, NY
•$75,000 - $85,000

About The Position

Forge (Emerald X) is seeking a motivated, results-oriented Account Executive to join the KBIS sales team. The role drives revenue growth through customer retention, account expansion, sponsorship sales, and new business development. The Account Executive manages a territory of exhibitors and prospects and helps customers maximize their return on investment through exhibit space, sponsorships, digital marketing, advertising, content, and other integrated solutions. The successful candidate combines strong prospecting skills with a consultative sales approach, disciplined pipeline management, and a focus on helping customers achieve their business objectives. Success includes meeting revenue goals, generating new business, retaining and growing accounts, maintaining accurate forecasts and CRM records, collaborating across teams, and following Emerald's sales processes and operating standards. The role requires travel of approximately 15–20%, including customer visits, industry events, and show-site responsibilities.

Requirements

  • At least 3 years of demonstrated success in B2B sales, business development, account management, or related commercial roles.
  • Strong prospecting and new business development skills.
  • Proven ability to build relationships, negotiate effectively, and close business.
  • Strong customer service orientation and consultative selling capabilities.
  • Excellent verbal, written, presentation, and communication skills.
  • Strong organizational skills and attention to detail in a fast-paced environment.
  • Ability to manage multiple priorities while maintaining a high level of customer responsiveness.
  • Willingness to travel approximately 15–20%, including customer visits, industry events, and show-site responsibilities.

Nice To Haves

  • Bachelor's degree or equivalent professional experience.
  • Trade show, media, sponsorship, advertising, or marketing services sales experience.
  • Kitchen and bath and/or design industry experience.
  • Experience with Salesforce, Gong, Microsoft Office, and other sales technologies.
  • Experience with a2z.

Responsibilities

  • Meet and exceed individual exhibit space, sponsorship, and revenue goals for KBIS.
  • Identify, prospect, and develop new business opportunities within key market segments.
  • Manage and grow an assigned territory through account retention, expansion, and new business acquisition.
  • Conduct discovery conversations to understand customer objectives, challenges, growth plans, and marketing priorities.
  • Present and sell integrated solutions, including exhibit space, sponsorships, advertising, content programs, digital marketing, lead generation, and event participation.
  • Build relationships with exhibitors, sponsors, agencies, and industry stakeholders.
  • Oversee the sales process from initial outreach through contract execution, event participation, and renewal.
  • Conduct outbound sales campaigns and strategic account development initiatives.
  • Collaborate with marketing, operations, content, and media sales teams to maximize customer value and ROI.
  • Maintain the integrity of the online floorplan and adhere to established floorplan standards.
  • Use Salesforce, Gong, and other sales tools to manage pipeline activity, forecasting, customer interactions, and opportunity progression.
  • Maintain accurate account records, sales activity, forecasting, and customer communications.
  • Support collections efforts as needed.
  • Travel to industry events, customer meetings, and assigned Emerald events as required.
  • Perform other duties as assigned.

Benefits

  • Unlimited vacation for exempt employees.
  • Flexible working locations.
  • 401(k) plan with a company match.
  • Medical, dental, and vision coverage, including transgender services and fertility benefits.
  • Parental and caregiver leave.
  • Dependent, commuter, and FSA benefits.
  • Professional development programs, such as Toastmasters.
  • Mental wellness tools.
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