Account Executive - Upsell

Jobgether

2d • Remote

About The Position

The Account Executive - Upsell plays a critical role in driving revenue growth and product adoption within an existing customer base. This fully remote, quota-carrying position focuses on expanding client usage of platform features, unlocking additional value, and strengthening long-term relationships. You will manage a portfolio of accounts, proactively identifying upsell and cross-sell opportunities while delivering value-led sales conversations. The role requires close collaboration with clients to understand their business needs, provide training and onboarding on new features, and act as a trusted advisor. Success in this position is measured by your ability to increase product adoption, maximize account revenue, and deliver measurable client impact in a fast-paced, high-growth environment.

Requirements

• 2+ years of experience in Sales or Account Management within SaaS or technology environments.
• Proven track record of meeting or exceeding revenue, upsell, or expansion targets.
• Ability to manage a commercial pipeline, forecast opportunities, and close deals within an existing customer base.
• Skilled at consultative, value-led sales conversations and influencing decision-makers.
• Strong relationship-building skills with a focus on client retention and account growth.
• Experience using CRM systems to manage accounts, track activity, and report performance.
• Highly organized, proactive, and motivated by targets and commercial outcomes.

Responsibilities

• Own a portfolio of existing accounts, identifying opportunities for upsell, cross-sell, and feature adoption.
• Deliver against quarterly and annual expansion targets through proactive client engagement.
• Conduct onboarding sessions and training to ensure clients fully leverage platform features.
• Track client activity, success metrics, and product adoption to inform strategy and measure impact.
• Build strong, trusted relationships with clients through regular communication and expert guidance.
• Act as a client advocate, gathering feedback and insights to improve the overall product experience.
• Provide structured reporting on account performance, trends, and growth opportunities.

Benefits

• Private healthcare coverage, 2 wellness days, employee assistance program, and free online GP service.
• Competitive compensation, employee share purchase scheme, pension, life assurance, and income protection.
• Travel support via bike-to-work program and tax saver transport tickets.
• Family-focused benefits including enhanced maternity/paternity leave, fertility treatment, pregnancy loss, and menopause support.
• Career growth and professional development opportunities, including online learning resources and development programs.
• Relocation support with 3 moving days for employees who move house.
• Flexible, remote working options with a collaborative and inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed