Account Executive, State Government

T-Mobile•Jefferson City, KS

3d•Onsite

About The Position

This role supports the growth and retention of state government accounts through direct sales and account management activities. Primary functions include selling to state government clients, renewing contracts, and increasing customer satisfaction to drive revenue growth. The role differentiates by focusing on strategic relationship building and prospecting within the state government sector. Success is measured by meeting sales targets, renewal rates, customer retention, and other business-building metrics. The work impacts the organization by expanding market presence and enhancing service delivery to state government customers.

Requirements

High School Diploma/GED
At least 18 years of age
Legally authorized to work in the United States
Account Management: Effectively manage customer accounts to ensure satisfaction and retention.
Prospecting & Selling: Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships.
Attention To Detail: Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes.
Communication: Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales.
Presentations: Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services.
Problem Solving and Analysis: Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making.
Building Relationships: Develop and maintain strong relationships with clients and stakeholders.
Negotiation: Skillfully negotiate terms and agreements to achieve favorable outcomes.
CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting.

Nice To Haves

4+ years selling to Government (State and Local) accounts.
4+ years extensive customer service experience.
4+ years business markets sales experience.
4+ years wireless industry sales experience.
4+ years telesales or technical sales experience.

Responsibilities

Generate new sales opportunities and achieve monthly sales and renewal targets through proactive outreach to state government accounts
Establish and maintain customer relationships to increase account base and drive revenue growth through account analysis and upsell opportunities
Complete ongoing training to maintain current knowledge of products, services, and sales techniques to support effective customer engagement
Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment
Also responsible for other duties/projects as assigned by business management as needed