Account Executive, Startups

Anthropic•San Francisco, CA

7h•$172,300 - $222,800•Hybrid

About The Position

As a Startup Account Executive at Anthropic, you'll manage a portfolio of startup customers and help them harness the transformative potential of safe, frontier AI. This role is designed for early-career sales professionals who thrive in fast-paced environments and are excited about building scalable engagement models. You'll leverage Claude and other tools to efficiently serve a large customer base while identifying high-potential accounts for growth. The ideal candidate will combine strong foundational sales skills with intellectual curiosity about AI and a passion for process improvement. You'll develop playbooks for scaled customer engagement that benefit the entire Growth AE organization, while building the skills to advance into more senior AE roles.

Requirements

3+ years of experience in sales, account management, customer success, or related roles
Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
Strong communication skills with ability to build rapport quickly across various customer personas
Analytical mindset with comfort using data to prioritize accounts and identify trends
Enthusiasm for emerging technologies and genuine interest in AI
A "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments

Nice To Haves

Experience with consumption-based or usage-based pricing models
Familiarity with technical products, APIs, or developer-focused solutions
Experience working with startup customers or in a high-growth startup environment
Exposure to AI/ML concepts and applications

Responsibilities

Manage a portfolio of 100+ startup accounts, maintaining high retention and identifying expansion opportunities
Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
Conduct streamlined account health checks and identify early warning signs of churn risk
Partner with customers to understand their business models and product, advising them through their AI transformation, and gathering feedback to inform product development
Collaborate with Applied AI and other cross-functional teams to support customer technical needs