Account Executive ServiceNow Consulting and Advisory-Northeast Manufacturing and Retail

NewRocket • New York, NY

5h • Onsite

About The Position

NewRocket is a ServiceNow Global Elite Partner, delivering solutions that revolutionize the world of work. They are a leading global technology strategy, design, and enterprise operations partner to public and private sector clients, working with major brands to bridge the gap between customer expectations and technology capabilities. NewRocket has 20 years of experience advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences, completing over 3,000 projects across nine industry specializations. The company focuses on transforming enterprises beyond workflows to foster employee flourishing and customer thriving. With over 3,000 ServiceNow certifications, NewRocket's business strategists optimize the ServiceNow platform to solve industry-specific challenges. The company is seeking an Account Executive for its expanding Sales team in the Northeast region of the US, specifically in the NY Tri-State Area. This role involves new account development, account management, territory development, sales operations, and professional development, aiming to expand ServiceNow products and territory within the public sector. The Account Executive will establish, develop, and grow new business relationships with influential contacts within Key Accounts, identify and partner on account plans for ServiceNow solutions in the target territory, and actively develop strategies to provide the best to customers. The role is responsible for serving customers within the designated region.

Requirements

• Minimum 4 years of experience selling ServiceNow solutions for a premier or elite ServiceNow partners, or competing product.
• Existing field level relationship in the ServiceNow ecosystem.
• Experience selling to the Manufacturing and Retail sector.
• Successful experience establishing trusted relationships with current and prospective clients in the ServiceNow ecosystem.
• Demonstrated ability to generate new business, build relationships, negotiate deals, and maintain healthy C-Level relationships.
• Experience leading multiple concurrent sales cycles from opportunity identification through closure.
• Proven track record of at least 3 contiguous years of achieving or exceeding quota.
• Exceptional client relationship skills and demonstrated experience developing consultative, influential relationships with executives and other key stakeholders.
• Proficiency with the ServiceNow platform.
• Customer focused with exceptional communication and presentation skills.

Nice To Haves

• BA/BS degree in Business Administration or technology related field

Responsibilities

• Establish, develop and grow new business relationships with influential contacts within Key Accounts.
• Identify, partner and develop account plans for ServiceNow solution for target territory, actively developing strategies that result in providing the best to our customers.
• Responsible for new account development, account management, territory development, sales operations and professional development.
• Serve our customers who are located within designated region.
• Travel based on client and project needs, including visiting top 25 accounts on a quarterly basis.
• Demonstrate the product, both standard and tailored to prospects and existing customers.
• Draft proposals and statements of work for solutions.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and terms of agreement.
• Estimate or quote prices, credit or contract terms and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Create a business plan outlining how you will manage sales and develop business within the region, including designing innovative marketing events.
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• Provide biweekly forecast.
• Communicate with Sales Operations of any and all issues related to billing, etc.
• Understand the product and solutions, including attend classes and seminars related to industry, services, and products.

Benefits

• NewRocket is committed to a diverse and inclusive workplace.
• Value and celebrate diversity, believing that every employee matters and should be respected and heard.
• Proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.
• Accommodation for individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior