Account Executive, Premium Seating - University of California, Berkeley

LEARFIELD•Berkeley, CA

12d•Onsite

About The Position

Learfield Amplify is seeking an experienced and well-organized Account Executive, Premium Seating, to join the university ticket sales team at the University of California, Berkeley. This role is critical to the property's ability to deliver on its commitments and aims to facilitate the university’s outreach and revenue generation to maximize attendance and revenue. The ideal candidate enjoys working in a fast-paced, dynamic team environment and has prior ticket sales experience.

Requirements

Demonstrated track record of success in sales and building strong, long-term customer relationships.
Friendly, professional, and confident telephone manners with strong interpersonal skills.
Strong desire to learn the business, develop new skills, and grow professionally.
Excellent verbal and written communication skills, with the ability to clearly and effectively express ideas.
Self-motivated and proactive, with the initiative to take action beyond assigned responsibilities.
Creative and resourceful thinker with the ability to develop original solutions to business opportunities and challenges.
Positive, professional attitude and strong commitment to teamwork.
Ability to maintain a flexible work schedule, including evenings, weekends, holidays, and home games as required.
Previous success in ticket sales, preferably with a professional sports organization or Division I university.
1+ years of sales and/or customer service experience.
Experience with ticketing systems and CRM software, such as Salesforce, preferred.
Bachelor’s degree or equivalent combination of education and relevant work experience preferred.

Nice To Haves

Experience with ticketing systems and CRM software, such as Salesforce.

Responsibilities

Sell suite and club season tickets, corporate packages, partial plans, and other premium seating products.
Conduct proactive outreach to current and past customers, as well as cold-call new sales leads, to generate new business and drive revenue.
Prospect and develop new business by engaging area businesses and individuals through phone calls, virtual appointments, networking events, and other sales activities.
Build and maintain strong relationships with clients and prospects to generate repeat business, referrals, and long-term customer loyalty.
Identify and pursue opportunities to expand business with existing customers through upselling, cross-selling, and other premium seating offerings.
Achieve and exceed weekly, monthly, and annual sales goals established by management.
Provide exceptional customer service throughout the sales cycle and season, ensuring a high-quality experience for all clients.
Work all home games and perform various ticket sales, customer service, and hospitality duties throughout the event.
Maintain accurate and timely records of sales activity, prospect interactions, and customer information within the applicable CRM and ticketing systems.
Perform other duties and responsibilities as assigned by the Director, Revenue Generation.