Account Executive - North America - Strategic

ElevenLabs • San Francisco, CA

21h

About The Position

We’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.

Requirements

• 6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts
• Proven track record of closing and expanding seven-figure+ deals within named accounts
• Experience leading complex, multi-threaded sales cycles across large organizations
• Strong ability to drive land-and-expand motions and long-term account growth
• Experience scoping consultative, custom deals that go beyond standard SKUs
• Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture
• Executive presence with the ability to influence C-suite stakeholders and long-term strategy
• Track record of translating customer needs into product feedback and roadmap influence
• Creative, self-driven approach to outbound and pipeline generation
• Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch
• Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
• Strong bias toward action, ownership, and leveraging AI in day-to-day workflows

Responsibilities

• Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
• Develop and execute multi-year account strategies across business units, geographies, and use cases
• Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
• Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
• Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap
• Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
• Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
• Feed learnings from the field into the product roadmap and broader strategic sales playbook
• Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed