Account Executive, MSP

LogicMonitor•Austin, TX

13h•$86,418 - $124,000•Hybrid

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! The mission of the Account Executive at LogicMonitor is to successfully present the value of LogicMonitor to Net New MSP prospects, manage the entire sales cycle, and successfully increase ARR for the Company. In addition to hunting new opportunities you will be working to grow a small base of current MSP customer's ARR. The Account Executive will call on Sales Engineering resources for technical expertise so that the partners fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Executive must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team. LogicMonitor is looking for a talented and experienced Account Executive to identify opportunities at Net New Prospects and grow ARR within their existing book of business. In this role, you will perform Account Executive duties which prospecting, cold calling, and running full sales cycles. This is a once in a lifetime opportunity to be a part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive that is ready to hit the ground running in a very rich territory to prospect in to and grow an existing book of partners. As a crucial member of the MSP team at LogicMonitor, you are called upon to maximize the potential of your MSP partners which is key to the success of MSP Team As a member of MSP Team you’ll be empowered to own your territory and develop a plan along with your Leaders to exceed your number As a MSP Account Executive you’ll be driving to maximize the potential and growth of your territory. Here's a closer look at this key role: Account Executive & Customer Expansion Actively prospect with BDR and cold call to build Net New opportunity pipeline Run full sales cycle conveying the value of LogicMonitor in the MSP Industry Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs. Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor’s value through conversations, demos, and presentations. Sales Execution & Methodology Apply LogicMonitor’s sales methodology to guide prospects through the sales cycle Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives. Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs Customer Engagement & Optimization Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets. Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth.

Requirements

5+ years of experience as an Account Executive, preferably within the SaaS space
Ability to communicate effectively with all levels of both internal teams and customers
Avid learner—our product and the MSP industry are always evolving, and your knowledge must evolve with them
Ability to articulate technology and product positioning to both business and technical users
Skilled at establishing and maintaining strong relationships throughout the sales cycle
Ability to adhere to best practices for sales forecasting and CRM usage
Ability to prospect into targeted accounts to generate interest and build pipeline
Creativity and critical thinking to problem-solving, with a strong desire to be an impact player at a disruptive technology company
Commitment to sales success and customer satisfaction, with a strong track record of results
Team-focused—you excel individually but understand that sales at LogicMonitor is a team effort
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.

Responsibilities

Successfully present the value of LogicMonitor to Net New MSP prospects
Manage the entire sales cycle
Successfully increase ARR for the Company
Grow a small base of current MSP customer's ARR
Call on Sales Engineering resources for technical expertise
Accurately forecast sales opportunities back to the LogicMonitor Sales Management Team
Identify opportunities at Net New Prospects and grow ARR within their existing book of business
Perform Account Executive duties which prospecting, cold calling, and running full sales cycles
Prospect into targeted accounts to generate interest and build pipeline
Actively prospect with BDR and cold call to build Net New opportunity pipeline
Run full sales cycle conveying the value of LogicMonitor in the MSP Industry
Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs
Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor’s value through conversations, demos, and presentations
Apply LogicMonitor’s sales methodology to guide prospects through the sales cycle
Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives
Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs
Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets
Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth