Account Executive - MDU
About The Position
Lumos is looking for a full-time Account Executive! In this role, you’ll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners’ association (HOA) communities, building trusted partnerships with property stakeholders and expanding access to our 100% fiber network. You’ll take ownership of the full sales cycle from identifying opportunities and understanding property needs to negotiating access, marketing, and bulk service agreements. With a consultative approach and a strong understanding of how properties operate, you’ll craft tailored solutions that align resident expectations with Lumos’s mission to deliver reliable, lightning-fast internet where it’s needed most.
Requirements
- Proven track record of negotiating and closing complex agreements with multiple stakeholder groups.
- Strong business acumen with an understanding of property management structures and operations.
- Excellent communication and presentation skills, including comfort engaging C-level or board-level audiences.
- Proficiency with CRM platforms such as Salesforce.
- Experience working cross-functionally to support project delivery and customer satisfaction.
Nice To Haves
- 5+ years of B2B sales experience, with a strong preference for telecom, real estate, or MDU environments.
- Bachelor’s degree in Business, Communications, or a related field preferred.
- Experience in the fiber, telecom, or broadband industry strongly preferred.
- Self-motivated, consultative, and adaptable, able to thrive in a fast-paced, growth-oriented environment.
- Ability to travel regionally for onsite meetings, property tours, and partner engagement.
Responsibilities
- Build and maintain relationships with developers, property managers, HOA board members, and consultants to generate and nurture qualified leads.
- Lead discovery conversations to uncover property goals, decision-making dynamics, and resident expectations.
- Develop and present customized service proposals that align with Lumos’s capabilities and the property's unique needs.
- Negotiate access rights, marketing agreements, and bulk service contracts with clarity and professionalism.
- Own the full sales lifecycle from opportunity identification through contract execution and internal handoff.
- Collaborate with internal teams to support property-specific logistics, installation readiness, and implementation needs.
- Track and forecast pipeline activity, contributing to regional sales targets and organizational growth goals.
- Provide ongoing insights to marketing, customer experience, and leadership teams to help refine strategy, messaging, and expansion efforts.
- Stay informed on market trends, resident preferences, and competitive dynamics to inform sales positioning.
- Represent Lumos with professionalism and integrity, contributing to a positive brand reputation in the MDU space.
Benefits
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off & Paid Holidays.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life’s challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
