Account Executive, Inside Sales - Wizards

Monumental Sports & Entertainment•Washington, DC

10d•Onsite

About The Position

Monumental Sports & Entertainment (MSE) is a prominent integrated sports and entertainment company that owns and operates multiple professional sports teams including the Washington Capitals, Washington Wizards, and Washington Mystics. MSE also manages Capital One Arena, a major venue hosting over 3 million visitors annually, along with other facilities like MedStar Capitals Iceplex and MedStar Health Performance Center. The company has expanded its media enterprises to include Monumental Sports Network, Caps Radio, Wizards Radio, MSE Outdoor, and Monumental Productions. MSE is committed to providing first-class customer service, championing community engagement, building championship-caliber teams, and making data-driven decisions. They value leadership, teamwork, collaboration, transparency, respect, honesty, integrity, humility, innovation, and fun. The Inside Sales, Account Executive role is responsible for selling and servicing new accounts, developing strategies to increase ticket sales revenue, and performing essential office functions.

Requirements

Bachelor’s degree or equivalent experience.
Highly motivated individual with a desire to build a career in ticket sales.
Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
Outstanding interpersonal, written, and verbal communication skills; strong presentation skills.
Results-orientated and competitive approach to the selling process.
Experience with Archtics and Microsoft Office computer software and contact management systems.
Flexibility to work evening, weekends, and holidays as needed.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Sell a full menu of ticket products for MSE properties, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages.
Make cold calls from lists of area companies provided to sell season ticket packages and group tickets.
Effectively follow up with clients and prospective clients to establish relationships to help provide repeat business and to meet excellent customer service requirements.
Contact past customers to generate new sales and actively build opportunities for new business through up selling opportunities and referrals.
Cordially and efficiently handle incoming sales calls from prospective clients for all ticket sales products.
Conduct in-arena appointments and tours of Capital One Arena to assist in closing new business and developing new relationships.
Meet or exceed assigned sales goals and work different events and games as assigned in order to best support ticket sales efforts and promotional initiatives.
Other duties as assigned.