ACCOUNT EXECUTIVE INDIRECT LENDING

7 17 Credit Union•Cleveland, OH

About The Position

The Account Executive – Indirect Lending supports the success of 7 17 Credit Union’s indirect lending program by building and maintaining strong business relationships with automobile dealerships within an assigned territory. This role focuses on driving loan growth, ensuring quality service, and protecting the Credit Union’s interests while serving as a trusted partner to dealers.

Requirements

High school diploma or equivalent required
3–5 years of experience in sales or lending, preferably in auto sales or dealer finance & insurance
Proven record of success in a performance-driven environment
Strong customer service mindset and relationship-building skills
Professional presence with sound judgment and decision-making ability
Excellent communication, presentation, and organizational skills
Strong analytical, problem-solving, and time-management abilities
Detail-oriented with the ability to work independently and collaboratively
Frequent travel within assigned territory
Valid driver’s license, good driving record, and reliable transportation required
Must maintain strict confidentiality of member information and Credit Union business.
Regularly required to stand, walk, sit, talk, hear, and use hands and arms
Ability to lift up to 25 pounds occasionally

Nice To Haves

Bachelor’s degree in business administration or a related field preferred

Responsibilities

Develop and maintain strong relationships with auto dealerships through regular in-person visits
Generate loan volume aligned with Credit Union goals
Recruit, evaluate, and onboard new dealer partners
Ensure dealers have proper tools, contracts, systems, and materials to conduct business
Train dealerships on loan products, services, and program updates
Resolve dealer-related issues including documentation, lien placement, reserve disputes, and servicing concerns
Monitor dealer performance and address compliance or quality issues; recommend removal from the program when necessary
Participate in monthly indirect lending reviews and provide feedback on portfolio performance and profitability
Address and resolve fraudulent loan situations, including oversight of the buyback process
Represent the Credit Union in community and industry activities to increase visibility and business opportunities
Provide guidance and direction to support staff related to indirect lending activities