Account Executive I

MedImpact•San Diego, CA

1d•Onsite

About The Position

The Account Executive (AE) reports to the Principal, Account Management and is responsible for building, managing and maintaining the Covered Entity (CE) client relationship for SunRx. The Account Executive I is also accountable for increasing utilization and providing first level support for their CE clients. AE’s are the face of the company and service the clients with professionalism, accountability and credibility.

Requirements

BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas
Intermediate to advanced skill set in MS Office; Word, Excel, PowerPoint, Project and Outlook
Communication skills: excellent verbal, writing and organizational skills; strong phone presence; comfortable dealing with professionals within all levels of an organization
Problem solving: proactive versus reactive approach to issues and problem solving; ownership mentality
Collaboration: collaborative and team-oriented performer; ability to negotiate effectively and work well with a team; ability to work effectively in a fast-paced environment
Analytical skills: ability to analyze data and write high-level reports and correspondence; detailed and understanding of the operations of SunRx
Contracting: strong aptitude of SunRx’s contracting language and processes.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Nice To Haves

340B ACE Certification preferred but not required

Responsibilities

Responsible for overall CE customer relationships, including those with decision makers.
Maintain in-depth knowledge of CE customer organization’s structure, contract, benefits, culture, usage, program goals and other needs.
Maintain frequent contact with appropriate personnel in the CE customer organization(s) through face-to-face meetings, telephone calls, WebEx, and written communications.
Knowledge of the profitability of the assigned book of business.
Accountable for building long-term, tactical relationships with CE customers and developing and implementing strategic business plans to ensure CE’s satisfaction, account growth and ultimately CE retention.
Provide continual monitoring of each CE organization’s commitment, attitude(s), and engagement with and towards SunRx and the services we offer, including providing suggestions on improving and/or changing our service delivery, and communicating this information to your SunRx Manager.
Assist with coordination of relationship(s) with other vendors used by our CE customers, where and when applicable.
Accountable for developing CE customer renewal strategies and ensuring long term contractual commitments as well as building client references and testimonials for internal/external use.
Assure that contract deliverables are met on a timely basis.
Monitor contract performance standards and guarantees.
Implement existing sales strategy for up-sell activities across all CE customer accounts.
For new business and renewals; establish rates with finance then negotiate those rates and contractual terms with CE customers that result in improved profitability.
Navigate customer issues, challenges and growth opportunities with internal teams (such as, Account Management, Operations, IT and Leadership) to collaboratively problem solve to ensure timely resolution.
Assist with compliance efforts to increase utilization and sell various programs through to the CE.
Develop, monitor and deliver reports as required and requested by CE(s).
Attend conferences and tradeshows as needed.
Onsite visits to CE’s 1-2 times per year.