Account Executive I
About The Position
Holman is a global automotive leader that serves both commercial and consumer clients. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.
Requirements
- University degree or post-secondary diploma
- Proficient in MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, etc.)
- 3-5 years experience in account management or fleet leasing (heavy truck, commercial vehicle, or automotive).
- Superior customer service skills required, including focus on customer needs and customer relationship management.
- Must have excellent organizational skills, ability to manage multiple priorities and focus on attention to detail.
- Ability to travel as needed
Responsibilities
- Work as a single point of contact and partner with internal and external clients to provide exceptional customer service and act as a resource for all client inquiries.
- Act as a customer advocate who is readily available to customers to address needs. Develop and maintain relationships with assigned client base and remains focused on client retention.
- Work closely with account management team and all internal departments to maintain ownership of account and associated responsibilities.
- Manage all aspects of the job effectively in a dynamic and fast paced environment.
- Monitor and trend client KPI’s and alert and facilitate custom client reporting. Develop and deliver Strategic Partnership Reviews (SPR).
- Make recommendations for best in class practices, identifies cost savings opportunities, and provide analysis, inclusive of Lifecycle Cost Analyses.
- Manage action item lists, ongoing projects, and strategic initiatives from receipt through completion.
Benefits
- competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location
- rewarding careers and better lives for employees and their families
- opportunity to be better
- improved diversity, equity, and inclusion
- trusted and supported environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
