Account Executive I-II

MedImpact Healthcare Systems, Inc.•San Diego, CA

6d•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Account Executive I-II Account Executive I - $85,357 - $115,232 - $145,107 Account Executive II - $102,260 - $140,608 - $178,956 Summary Health Plan – Experience in the Health Plan space, specifically in Medicare Part D. The Account Executive is responsible for the success of the overall client business relationship of Complex Accounts, Strategic Key Accounts, and entire assigned book of business. Provides proactive and strategic support for achieving financial goals resulting from successful oversight of client deliverables, renewals and upsell activity. Manages all aspects of business relationships with minimal management involvement and exhibits a track record of performance that exceeds expectations. Ensures customer satisfaction, and effectively leads the account client team focusing on service, revenue, and operational efficiency as identified in strategic plans for the client and MedImpact. This position operates with a very high level of autonomy on complex business issues while requiring minimal management oversight.

Requirements

Bachelor’s Degree from four-year college or university
Three (3) to seven (7) years related PBM experience, or equivalent combination of education and experience
Health Plan – Experience in the Health Plan space, specifically in Medicare Part D.
Bachelor's degree from four-year college or university
Seven (7) to ten (10) plus years related experience in a PBM environment, or equivalent combination of education and experience
Intermediate to advanced skill set in MS Office, Word, Excel, PowerPoint, Project, and Outlook.
Registered Pharmacist in the State of California or equivalent state preferred.
Depending on assigned book of business, insurance sales and underwriting license (Resident Insurance Producer License- Accident and Health Agent) may be required.
Outstanding knowledge of the health benefits arena, government prescription programs, preferably in pharmacy benefits management.
Strong consultative selling and negotiation skills,
Strong computer, and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of internal system reporting tools and databases.
Knowledge of healthcare products and contracts preferred.
Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required.
Excellent communication, writing and public presentation skills essential.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Composure
Decision Quality
Organizational Agility
Problem Solving
Customer Focus
Drive for Results
Peer Relations
Time Management
Dealing with Ambiguity
Learning on the Fly
Political Savvy

Nice To Haves

Experience in the Health Plan space, specifically in Medicare Part D.

Responsibilities

Manage book of business in pursuit of fiscal revenue targets as set by management
Develop and manage the account team annual strategic plan for assigned book of business to address all aspects of client lifecycle, including but not limited to service, financial, growth and clinical initiatives based on an understanding of each client’s business needs
Ensure high degree of client satisfaction and retention through demonstrable results and by effectively leading the service team to achieve client service goals
Effectively utilize MedImpact forums and resources to proactively address client needs and to escalate issues where appropriate
Provide timely feedback of strategic plan performance and outcomes to the management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process
Develops and manages client specific, strategic, financial, and business relationship plans that encompass client’s goals, performance expectations and growth in membership and profitability in pursuit of meeting department and organizational business metrics
Manages large, highly complex clients that have complex business needs
Consistently ensure that deliverables are on time, within budget, and meet the quality levels expected by MedImpact's internal and external customers
Optimizes potential for sustainable growth and profitability for assigned book of business
Develops and maintains solid business relationships with clients at the executive level and with critical decision-makers
Determines where to make “focused investments” for each account
Utilize financial and pricing models to analyze and present business and clinical scenarios to client illustrating different benefit strategies and advantages of adoption
Organizes and leads client business planning meetings, financial performance reviews, leadership summits and internal strategy planning discussions
Researches and understands market trends and competitive practices to in order to share opportunities based on client needs and strategic objectives
Mentors new Account Executives through on boarding process
Proactively monitors client service continuum to identify and address service delivery issues and escalate concerns appropriately
Collaborates with internal leaders throughout other business units for problem solving, planning and successful outcomes
Demonstrates ability to manage challenging situations in a positive and constructive manner
Ensures client retention and oversee client contract renewals including managing the RFP and negotiation process
Manages and prioritizes elements of negotiations within scope of total client relationship
Organizes and develops assigned Book of Business presentations
Maintains thorough understanding of clients’ business and financial goals and the relationship to MedImpact goals in sustaining a profitable partnership
Provides regular feedback of strategic plan performance and outcomes to management to ensure service and growth opportunities are maximized and incorporated into the organizational strategy planning process
Provides oversight of projects and client initiatives and assist in the interpretation and context of client requests
Provide support to matters escalated by the client team
Participates in and support the implementation process for new clients assigned, including collaboration with the Sales and Implementation teams on contract terms
Supports and assists in sales and prospect presentations, including participation in and travel to Best and Final meetings
Develops and maintains effective relationships with client consultants as appropriate
Completes assignments, Salesforce cases and training including stretch assignments