Account Executive, Group Ticketing

Fussball Club Cincinnati LLC (“FC Cincinnati”) • Cincinnati, OH

1d

About The Position

The Account Executive, Group Ticketing generates new business through group ticket initiatives, delivers excellent customer service, and builds lasting client relationships through calls, meetings, and networking. The role focuses on engaging Cincinnati’s corporate community, developing connections in the Youth Soccer community, and helping coordinate on-field experiences. It also supports the growth of the youth soccer affiliate program and the execution of group sales fan experience packages on game days.

Requirements

• High school diploma required.
• Proven sales and/or customer service experience required.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Ability to work outside regular business hours, including weekends and holidays as required by the FCC game schedule, special events, and projects.
• Ability to develop productive and effective relationships internally and externally.
• Excellent verbal and written communication skills.
• Excellent sales and customer service skills, including proven negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong ability to multitask in a fast-paced working environment.
• Strong team philosophy and the ability to work positively, collaboratively, and professionally within a team and across an organization.

Nice To Haves

• Bachelor’s degree or equivalent education preferred.

Responsibilities

• Generate new sales revenue through prospecting, cold calling, and in-person appointments.
• Maintain a volume of 60–80 calls per day and an aggressive meetings schedule.
• Grow existing relationships to maximize client spend and generate repeat business.
• Assist with creating, developing, and implementing concepts that generate new sales revenue streams.
• Set appointments with community decision-makers to assess and develop opportunities.
• Renew and upsell existing group sales customers year over year.
• Meet and exceed weekly, monthly, and yearly sales goals.
• Seek new leads through referrals, networking, and business prospecting.
• Maintain accurate and detailed client and prospect records in a CRM system.
• Provide superior in-person and telephone customer service to clients and prospects.
• Execute group sales fan experience packages on game days.
• Collaborate with other departments to grow the youth soccer affiliate program.
• Build relationships in the Cincinnati corporate community and establish a strategy for continued engagement in the Youth Soccer community.
• Work weekends and holidays as required by the FCC game schedule and group sales events.
• Perform other job-related duties as assigned.

Benefits

• Generous paid time off and holiday time.
• Option for one work-from-home day per week, depending on department and schedule.
• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) plan with company match.
• Short-term and long-term disability insurance.
• Maternity and paternity leave.
• Family building benefit.
• Employee Assistance Program and free Calm App subscription.
• Discount on merchandise in the FC Cincinnati team store.
• Community volunteer opportunities.
• Professional development and frequent team-building opportunities.
• Employee recognition programs and referral programs.
• Opportunity for complimentary staff tickets to home FC Cincinnati matches.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED