Account Executive, Field

Roadrunner Transportation Services•Bolingbrook, IL

1d•Hybrid

About The Position

The Account Executive develops and retains business in the assigned region. This role involves developing new business through prospecting, cold calling, and making appointments. The Account Executive will build and maintain relationships with customer accounts through regular contact, including meals and entertainment. Collaboration with Operations is key to understanding customer needs and resolving issues. The role also includes developing account pricing, submitting pricing requests, creating weekly sales reports, and responding to customer inquiries in a timely and ethical manner. A strong understanding of RRTS services is essential in all customer and prospect interactions. The position also assists with collections and participates in team efforts to achieve departmental and company goals, providing leadership through example and knowledge sharing. Other duties may be assigned.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university; or two years or more of sales experience or equivalent combination of education and experience.
Relies on written and verbal communication.
Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers and members of the business community.
Ability to effectively present information to customers, prospects, top management, and public groups.
Communicates internally with all terminal departments, Corporate Office and externally with customers, agents, consignees, and prospects.
Excellent sales skills.
Outlook, Micro Soft Word, and Excel knowledge.
Ability to manage time and work efficiently.
Keyboarding, filing and ten key skills.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Must possess a current valid driver’s license.
Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, plans, policies, business prospects, finances, etc. the release of which could have a detrimental effect and impact on the company’s affairs or undermine its competitive position.
Must be self-motivated and can maintain confidentiality.
Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Prioritize and organize tasks.
Handle multiple tasks and projects simultaneously.

Nice To Haves

Preferred knowledge of Haz Mat regulations.
Experience in selling Less-than-Truckload (LTL) shipping.

Responsibilities

Develops new business through a variety of prospecting and development techniques, including cold calling and making appointments.
Builds and maintains relationships with customer accounts through regular friendly and professional contact, including meals and entertainment.
Collaborates with Operations to understand current customer’s needs and resolve any issues or concerns.
Develops account pricing and internally submits pricing requests to their supervisor for approval.
Creates weekly sales reports and account profiles as needed by the supervisor.
Responds to customer inquiries and concerns in a timely and ethical manner.
Demonstrates excellent knowledge of RRTS services in all customer and prospect interactions.
Assists with collections.
Participates in proactive team efforts to achieve departmental and company goals.
Provides leadership to other employees through example and sharing of knowledge/skill.