Account Executive & Customer Success - Irvine

Bloomily•Irvine, CA

2d•$66,560 - $74,880•Onsite

About The Position

Bloomily builds software for preschools, childcare centers, camps and afterschool programs. Our tools help teams manage enrollment, attendance, billing and communication. We're a small, early-stage team. You'll work directly with the founder, take ownership of sales and customer relationships, and help shape how we work as the business grows. This is a hands-on role: you'll find prospects, run demos, close sales, help customers get started and answer everyday questions.

Requirements

Evidence that you've personally won customers, partnerships or similar commercial results.
Confidence starting conversations, asking questions, running demos and asking for a decision.
Clear communication, good listening and patient follow-through with customers.
The ability to organize your work and solve problems without waiting for detailed instructions.

Nice To Haves

Experience selling software to small businesses is useful.
Relevant experience in customer success, education services, enrollment or program operations also counts if you can show commercial results.
A particular degree or an existing customer list is not required.

Responsibilities

Build your pipeline through calls, email, referrals and outreach, alongside following up with incoming leads.
Understand each customer's needs, show the relevant parts of Bloomily, handle questions and follow through to a decision.
Help new customers with onboarding and training, then check that they are getting value from the product.
Handle everyday support questions and coordinate technical help. The engineer handles technical imports, integrations and product fixes.
Keep the CRM up to date and improve the way we sell, onboard and support customers.