Account Executive, Client Services
About The Position
As an Account Executive, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service, supporting your team by keeping the wheels on the bus - keeping the team organized throughout campaign execution, ensuring all creator contracts are sent and countersigned, supporting team members in reviewing concepts and content, flagging when content is live, and confirm all details are in for creator payments. 3 best things about the job: Be part of one of the fastest-growing Global influencer marketing agencies The chance to work on key clients with a vast array of campaign elements including different platforms, creator types, paid strategy, affiliate marketing, measurement, and strategy. Joining the business at a time of growth and expansion in the NA (North America) region
Requirements
- Minimum of 1 year experience in an influencer marketing role
- Must have experience sourcing and outreaching to creators/agents, as well as executing campaigns
- Must bring a proactive, solutions-oriented approach and willingness to ask questions, take feedback and learn quickly
- Strong organizational and project-coordination skills, with excellent attention to detail and follow-through
- High energy and ability to multitask, staying calm under pressure, with a real ability to quickly prioritize assignments and deadlines across several projects
- A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
- Clear written and verbal communication skills, with the ability to build positive relationships internally and externally
- Good judgment regarding when to act independently and when to escalate a question, risk or delay
- Basic understanding of campaign execution and reporting metrics (impressions, views, CPM, VCR, ER, etc.)
Nice To Haves
- Experience with creator-marketing platforms, project-management tools or campaign-reporting systems is a plus
Responsibilities
- Support the day-to-day execution of influencer campaigns across platforms including TikTok, YouTube, Meta, Pinterest and Snapchat
- Review creator concepts and content against the approved brief, creative direction, deliverable requirements and platform guidelines, escalating questions or concerns to the appropriate team member
- Continue building knowledge of creators, social platforms, campaign execution and influencer-marketing best practices
- Support creator and talent-management communication, including coordinating deliverables, deadlines, contracts, briefing materials and required campaign information.
- Support creator research, vetting, sourcing and outreach based on the campaign strategy, target audience, diversity considerations and brand-safety requirements
- Set up and maintain campaigns across our platform Waves and other required systems, including creator contracts, briefs, content, payment information and reporting inputs.
- Ensure campaign information is accurate and consistent across Waves, TikTok One, campaign trackers and other applicable data sources
- Supporting senior team members with daily campaign statuses and updates, and ensuring campaign trackers, checklists, and deadlines are clearly updated and accurate
- Support the preparation of client-facing materials, including status updates, call recaps, creator lists and end-of-campaign reports.
- Demonstrate strong attention to detail and accountability for assigned tasks, communicating progress and escalating blockers promptly
Benefits
- Medical Benefits through Insperity
- Wellbeing support including EAP & Mental Health cover
- 401K with match opportunity
- 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
