Account Executive, Card Plastics

Fiserv•New York, IN
•$54,500 - $116,000

About The Position

As an Account Executive, Card Plastics at Fiserv, you will own and grow a portfolio of existing clients within an assigned territory. You will build trusted relationships, understand clients’ business priorities, and proactively prospect across assigned accounts to uncover, develop, and close new plastics, personalization, and digital opportunities. The role focuses on client retention, relationship expansion, and increasing Fiserv’s share of wallet. You will lead sales opportunities from discovery through proposal, pricing, negotiation, and close, while coordinating with internal teams to deliver solutions and support client retention. The role includes maintaining a pipeline and revenue forecast, documenting client activity in CRM, and meeting territory growth, renewal, pipeline, activity, and engagement goals. Travel of up to 30% is required. The successful candidate must have valid and unrestricted U.S. work authorization; sponsorship is not available.

Requirements

  • At least 5 years of successful sales, account management, or client relationship experience in the payments or financial services industry.
  • Demonstrated ability to grow revenue within existing accounts through consultative selling, prospecting, upselling, and cross-selling.
  • Experience developing relationships and communicating effectively with client stakeholders at all levels, including executive management.
  • Ability to manage a territory, prioritize a portfolio of accounts, and advance multiple opportunities through the sales cycle.
  • Bachelor's degree or an equivalent combination of experience, education, and/or military service.
  • Valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future are not eligible.

Nice To Haves

  • Experience managing and growing a portfolio of existing card plastics, payments, or financial services clients.
  • Familiarity with Fiserv issuer and Output Solutions offerings.
  • Knowledge of card manufacturing, personalization, inventory planning, contactless migration, and related industry trends.
  • Experience collaborating across relationship management, product, service, operations, and sales support teams.
  • Experience using CRM systems to manage pipelines, forecast revenue, and track account activity.

Responsibilities

  • Own and manage relationships across an assigned portfolio of existing clients, serving as a trusted advisor for card plastics, personalization, and digital needs.
  • Develop and execute territory and account plans that prioritize high-potential clients, retention risks, decision-makers, and growth opportunities.
  • Prospect within assigned client accounts to identify unmet needs, new buying centers, and opportunities to expand Fiserv products and services.
  • Build relationships with C-suite executives, operational leaders, and day-to-day client contacts to understand business goals, card strategies, inventory needs, and buying cycles.
  • Use client data, order history, inventory trends, market insights, and competitive intelligence to develop targeted upsell, cross-sell, and conversion opportunities.
  • Lead the sales process from discovery through proposal, pricing, negotiation, and close, while ensuring a positive client experience.
  • Drive growth through new card programs, product upgrades, card redesigns, material changes, contactless adoption, personalization services, and other value-added solutions.
  • Partner with Relationship Managers and service, product, operations, inside sales, and other internal teams to deliver coordinated solutions and resolve barriers to growth.
  • Support client retention by addressing business needs proactively, coordinating contract renewals, and escalating risks when appropriate.
  • Maintain an accurate pipeline, forecast revenue, document client activity, and update opportunities and next steps in CRM.
  • Meet or exceed growth, renewal, pipeline, activity, and client engagement goals for the assigned territory.
  • Travel up to 30%.
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