Account Executive, B2B

Comcast•Jacksonville, FL

12d

About The Position

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Requirements

High School Diploma / GED (Required)
0-2 Years Relevant Work Experience
Adaptability
Communication
Critical Thinking Problem Solving
Customer-Focused
Persuasion
Professional Integrity
Resilience
Technical Knowledge
Workplace Organization

Responsibilities

Assists with the creation and delivery of face-to-face sales presentations that showcase knowledge of the latest Comcast products and services.
Promotes the sale of bundled solutions designed to meet customer needs, with a focus on achieving and exceeding departmental, financial, and unit targets.
Stays informed on the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace.
Generates new leads with targeted businesses through a variety of prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
Maintains a strong focus on results and goal achievement.
Assists with developing and growing the assigned sales territory, including cultivating local business partnerships and organizational affiliations.
Builds and retains a strong customer base by delivering on the Comcast Credo and providing a consistently positive customer experience.
Maintains and strengthens customer relationships to support retention, collaborating with internal teams to ensure service levels and operational efficiencies meet or exceed expectations through strong follow‑up and customer service skills.
Prepares and maintains required sales and activity reports.
Regularly participates in out-of-the-office meetings with customers and demonstrates strong verbal and written communication skills, including the ability to present, persuade, and negotiate effectively.
Exercises independent judgment and discretion when handling matters of significance.
Maintains regular, consistent, and punctual attendance.
Must be open to working nights, weekends, variable schedules, and occasional overtime as needed.
Performs other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.