Account Executive, ATS & Logistics-Enterprise

Fortress Solutions • US,

2d • Remote

About The Position

We are seeking an experienced, results-driven remote Account Executive to own and grow our Advanced Technical Support (ATS) and Logistics business within the Enterprise market — including Energy, Utilities, Manufacturing, Financial Services, Commercial Real Estate (CRE), and Retail. ATS and Logistics brings together Technical Assistance Center (TAC) and help desk support, field and remote technical support, repair, and forward/reverse logistics and spares management into a single offering that keeps critical equipment and facilities running for enterprise customers.

This is an individual contributor, quota-carrying role — not a people-management position. You'll run the full sales cycle yourself, from prospecting and qualifying new enterprise accounts through to closing and expanding relationships with existing customers, acting as a trusted advisor who translates each customer's operations, IT, and logistics challenges into ATS and Logistics solutions.

Requirements

• This is an individual contributor role for a hands-on seller, not a sales manager — you'll carry your own quota and territory rather than lead a team.
• 3-5+ years of B2B sales experience in technical services, managed services, facilities/critical infrastructure support, or logistics/supply chain, with a track record of quota attainment as an individual contributor and delivering $2M+ in annual sales.
• Existing contacts and relationships within one or more of these enterprise verticals — Energy, Utilities, Manufacturing, Financial Services, CRE, or Retail.
• Comfortable managing complex, multi-stakeholder sales cycles and negotiating commercial terms.
• Self-directed, consultative, and motivated by building long-term customer relationships rather than one-off transactions.
• Willingness to travel as needed to customer sites, industry events, and trade shows.
• Direct experience selling Technical Assistance Center (TAC) or help desk support services, and/or forward and reverse logistics services for equipment deployments or advanced sparing programs.
• Comfortable using AI tools to develop sales strategy, craft messaging, and build proposals, with confidence presenting them to customers.

Nice To Haves

• Bachelor's degree in Business, Engineering, Supply Chain, or related field preferred; equivalent experience considered.
• May require occasional evening or weekend availability for customer events or deadlines.
• Working knowledge of technical field/remote support services, RMA and repair processes, or spares logistics is a strong plus.
• Familiarity with terms like SLA/uptime requirements, mission-critical facilities, OT/IT infrastructure, distribution center operations, and advanced sparing is a plus.

Responsibilities

• Build and manage a pipeline of enterprise prospects across Energy, Utilities, Manufacturing, Financial Services, CRE, and Retail, targeting IT, facilities, operations, and supply chain decision-makers.
• Own the sales process end-to-end: discovery, solution positioning, proposal development, pricing, negotiation, and contract close.
• Serve as the primary point of contact for a portfolio of enterprise accounts, identifying opportunities to expand ATS and Logistics services (technical support, field services, repair, and logistics/spares management).
• Consistently meet or exceed quarterly and annual quota for new bookings and account growth.
• Partner with solutions engineering and operations teams to scope ATS and Logistics offerings — TAC/help desk support, field services, repair, and forward/reverse logistics — that match each customer's facilities, uptime/SLA requirements, and equipment deployment needs.
• Maintain accurate pipeline, forecast, and account data in the CRM; provide regular updates to sales leadership.
• Track trends, competitive activity, and technology/infrastructure investment cycles across your enterprise verticals to inform account strategy.
• Attend industry trade shows, customer events, and site visits as needed to build relationships and represent Fortress Solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree