Account Executive, Accessibility Sales

T-Mobile•Bellevue, WA

32d•Remote

About The Position

This role is essential for driving sales of accessibility and wireless solutions to diverse business, government, consumer, and community customers within a defined market. The primary functions include generating new business opportunities, managing customer interactions, and selling a comprehensive portfolio of solutions to meet client needs. Key differentiators include expertise in accessibility sales, ability to engage deeply with clients, and managing complex accounts including government contracts. Success is measured by meeting or exceeding sales quotas, developing effective account strategies, and maintaining strong customer relationships. The work impacts the organization by expanding market presence, supporting inclusive technology adoption, and enhancing customer satisfaction across multiple sectors.

Requirements

Extensive knowledge of Deaf, Hard of Hearing, DeafBlind communities. (Required)
Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
Strong communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Ability to work both collaboratively and independently to reach goals and quotas. (Required)
Microsoft Office (Required)
Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
Ability to work with cross functional teams such as legal, QA, customer support and finance. (Required)
At least 21 years of age
Legally authorized to work in the United States

Nice To Haves

Associate’s or Bachelor’s degree (Preferred)
Fluency in American Sign Language (ASL) (Preferred)
2-4 years Sales/marketing or customer service experience (Preferred)
4-7 years Four years related work experience or related work experience post high school. (Preferred)
2-4 years Selling assistive technology or accessibility services (Preferred)
2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
IAAP Certifications: CPACC, WAS, ADS or CPABE (Preferred)
Assistive Technology Professional (Preferred)

Responsibilities

Generate new business opportunities and expand sales within assigned accounts to increase market penetration and revenue
Engage clients through consultative selling to align accessibility and wireless solutions with their specific needs and challenges
Lead and coordinate customer interactions and partnerships across business, government, and individual accounts to drive sales outcomes
Develop and implement account strategies to achieve departmental goals and support business growth objectives
Represent the organization at industry and consumer events to promote accessibility solutions and build stakeholder relationships
Also responsible for other duties/projects as assigned by business management as needed