Account Director

VaynerMedia•New York City, NY

19h•Hybrid

About The Position

ABOUT VAYNERX VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, Chuk Media, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT CHUK MEDIA Chuk Media is a full-service, integrated agency delivering best in class marketing and contemporary consulting. Part of the VaynerX family of companies, Chuk Media combines attention, culture, and empathy to build beloved, relevant brands with a clear focus on driving measurable results. By combining expertise across both execution and consulting, it's able to effectively support a wide variety of brands across industries and sizes. The Opportunity: To support an expanding brand portfolio in the health and wellness space, we are looking for a Client Partnerships leader with brand portfolio experience who can manage multiple brands in a coordinated manner with Sasha Group Teams and VaynerX partners. This individual will report directly to Sasha Group Leadership (SVP and Executive Director) and will be responsible for leading the day to day management of the portfolio, and working with leadership and team to deliver on and continue expanding our relationship. In a Nutshell: You are a leader who runs the business, keeping the wheels moving and your clients and teams motivated. Integrated strategic and organizational thinking and execution rests with you. You can harness the efforts of internal and IAT teams to deliver on big brand goals. You are the gatekeeper of brand equity and quality control of work prior to it leaving the building.

Requirements

Experience managing teams (internal and IAT)
Experience running multichannel projects and among multi-agency teams
Experience managing 7-8 figure integrated client budgets including working media with agency team leads and project management
Experience presenting to senior clients
Experience leading integrated performance reporting including organic social media, paid social media and integrated on-/off-line efforts for always-on marketing and campaigns
Experience managing client productions, including pre-production preparation, client management during productions and branded events, and the supervision of post-production and final deliverables.
Knowledge of Advertising Research industry nomenclature (can understand Media Reporting, Millward Brown or MMM Studies)
Mastery of presentation software (Powerpoint, Google Slides) and meeting software (Microsoft Teams, Zoom, Google Meet)
Intermediate knowledge of Spreadsheet (file based) software (excel, Google Sheets)
Developing knowledge and experience using AI tools such as Gemini, NotebookLM, ChatGPT, Perplexity, Amazon Rufus, etc. for support in problem solving, brief development, strategic or creative thinking, management, etc.

Responsibilities

Act as the overall manager of a client's business, ensuring that we are delivering for the client’s business everyday
Ensure that all client initiatives run on time and on budget
Navigate a portfolio of brands (3-6 brands) within a larger conglomerate or business group, and be deeply informed on the client’s business, including all campaign performance, any competitive, as well as product cycle
Strengthen and own client (Brand Director, Sr. Brand Director) & partner agency relationships (and all other stakeholders) and ensure the rest of the team maps well to the client set
Deliver Radical Candor to strengthen and grow client relations, operational excellence. We are looking for a leader with the comms skills, empathy and courage to deliver all feedback (both the positive and the tough) in a clear, direct and motivating manner, with an action-oriented approach to navigating through challenges and improving our work together.
Manage and attend relevant internal meetings (e.g: creative reviews, account management status meetings, IAT meetings etc)
Be able to leverage brand knowledge to inspire the team and contribute ideas that can transform the business.
Be able to effectively lead and shape client presentations and confidently present, as required
Understand your role as a leader on the team. Always approachable and empathetic, you are seen as a role model to their direct reports in terms of maturity, self awareness and professionalism.
Educate, inspire, motivate, and mentor account teams (along with strategy, media and creative etc…) in our commitment to providing best-in-class marketing communications, while contributing to the career growth of your team members.
The Account Director is the person to whom the senior account executives, account executives and team leads look for support, guidance, and counsel. Responsibilities include overall growth and development of their team.
Supervise creative development for the account - you help lead and shape the creative work based on the client’s business objectives and brief to the agency. Specifically ongoing campaign as well as new campaign exploratories.
Manages up to VP/SVP on all things having to do with client and team.
Responsible for assignments centered around operational and internal initiatives, as provided by the Leadership team.
Practitioner of the space. You live and breathe marketing for the world we live in. You regularly read business reports and platform updates and provide a pov to the client as relevant
You eat, breathe, and sleep insights into today’s digital & mobile consumer, to develop brand-specific strategies that, ultimately, help them sell shit
Strong foundational and working knowledge of creative and media across major digital and social channels. Must be well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems.
Be well versed in the various Paid Media and Measurement opportunities in social, digital, and broader marketing mix, to provide client recommendations on the proper social & digital KPIs, based on brand-specific goals.
Oversees larger campaign productions (e.g complex video or multiple channel campaigns that require more senior oversight)
Participate in annual planning sessions and lead development of campaign proposals
Participate on larger strategic projects e.g. annual planning and help to set strategic agenda for the clients and goals for the team
Have well honed eye to evaluate creative based on brand strategy & guidelines
Strong understanding of all of Chuk Media and VaynerX’s offerings, and know how and when to utilize these teams and their offerings
Proactively identify needs of the client and business to sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns & results on their overall marketing dollars, while delivering best in class work that help grow client business
Has proven ability to sell in new business and strategically grow portfolio, building relationships wider (if not higher). This includes helping sell creative ideas that are on strategy.
Ambitious, driven and strives to deliver the best work on behalf of Chuk Media
Drive long term project planning in conjunction with SVP
You know how to wrangle
Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel and ability to partner with creative and media teams to get to a strong story
Strong facilitation skills
Collaborate with the leaders of other departments (Creative, Strategy, Client Partnerships, Analytics/Insights, Media, Community Management) as well as inter-agency partners to improve and execute on client deliverables, process, and output to ensure ongoing excellence of the work
Ensure the team is working with consistent processes and templates and have a buttoned up approach to day to day management of campaigns and clients
Silo-buster and collaborator - constantly inspiring creative thinking outside of expected job requirements
You deliver all projects on time and within budget for your business
Be able to anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget
Ensures client relationship health is closely tracked and communicated to leadership on a regular basis
Leads client communications around campaign finances and billing
Ensures all scopes and schedules are completed and signed in a timely manner while working alongside finops lead to keep a handle on monthly billing and scope tracker.
Contribute to the continued growth and stability of Sasha Group, by being empowered to make decisions that are best for the company both today and tomorrow