Account Director

Brave BisonLondon, CA
10dHybrid

About The Position

We are looking for a passionate, charismatic, and professional Account Director to lead the day-to-day delivery of social-first and influencer campaigns across a portfolio of clients. Reporting to the Business Director, you will manage a team of Account Managers and Executives, ensuring campaigns are set up for success and delivered to the highest standards. This role is ideal for someone who thrives on operational precision, creative execution, and team leadership. You’ll be responsible for translating strategy into action, managing client relationships, and ensuring the team delivers impactful, on-brand work that drives results. You will ideally be someone who can run the day to day autonomously and enjoys the pace of an agency environment.

Requirements

  • 4-6+ years’ experience as an Account Director or Senior Account Manager in a social or creative agency.
  • Proven experience managing UK/EMEA client accounts and delivering social-first campaigns.
  • Strong knowledge of influencer marketing, paid social, and organic content strategy.
  • Demonstrated ability to manage complex projects, budgets, and cross-functional teams.
  • Excellent understanding of social platforms (Instagram, TikTok, YouTube, LinkedIn, etc.).
  • Proficient in social agency project management tools including Teams, SharePoint, Excel, social media scheduling tools and knowledge of influencer tools.
  • Strong presentation, communication, and interpersonal skills.
  • Detail-oriented with excellent organizational and project management skills.
  • Fluent in English (additional languages are a plus).
  • A positive, solutions-oriented, and collaborative mindset.

Responsibilities

  • Client Leadership & Strategy
  • Act as the key point of contact for clients, ensuring smooth communication and delivery.
  • Translate strategic direction into actionable campaign plans and timelines.
  • Support AMs/Lead campaign kick-offs, manage day-to-day execution, and ensure alignment with KPIs.
  • Support AM’s to deliver post-campaign analysis and insights to inform future work.
  • Campaign Management
  • Set-up and oversee the planning, execution, and optimisation of influencer and social campaigns.
  • Ensure campaigns are delivered on time, within budget, to a high creative standard and aligned with KPIs.
  • Collaborate with paid social specialists, strategy and creative teams to develop integrated strategies.
  • Work with ACD/CD to ensure creative excellence and quality control across all client deliverables.
  • Collaborate with internal teams (Creative, Paid Media, Strategy, Production) to ensure quality and consistency.
  • Maintain clear documentation including schedules, WIPs, and reporting.
  • Team Leadership & Development
  • Manage and mentor a team of 3–5 Account Managers and Executives.
  • Lead resource planning requirements, workload management, and team development.
  • Onboard new team members with client knowledge, strategic frameworks, and processes.
  • Foster a collaborative, high-performing team culture aligned with agency values.
  • Commercial & Operational Excellence
  • Accurately forecast revenue and campaign performance.
  • Identify and prioritize new business opportunities and lead pitch development and scoping.
  • Ensure operational efficiency and minimise internal review cycles.
  • Maintain a strong understanding of digital marketing, influencer trends, and platform updates.

Benefits

  • Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work
  • Private medical insurance:To keep you fighting fit and give you and your family peace of mind.
  • Life assurance and income protection:We know it feels good to be covered, just in case.
  • Calm Subscription:Now more than ever, it’s important to mind your mind!
  • 25 days annual leave:This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
  • Christmas closure:No need to save holiday days for the Christmas closure period. It's on us!
  • Birthdays off: One extra day to celebrate your big day
  • Summer hours:Between June and Aug we finish at 15.00 every Friday.
  • Online coaching and mental health support: Unlimited coaching via OpenUp.
  • Remote Working: Work abroad for up to one month a year.
  • Performance & Salary:Reviewed twice a year for everyone.
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