Account Director

Forrester•Washington, DC

3d•Remote

About The Position

The Account Director is a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester’s existing accounts composed of Fortune-class companies. With a transparent, repeatable consultative sales process, this role achieves impactful outcomes by creating and orchestrating account penetration strategies. The Account Director anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, service and retain customers. Along the way, the Account Director will enjoy the opportunity to drive professional and financial growth. This role will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position relies on the ability to build trust, foster relationships, and communicate effectively. This position serves a specialized portfolio of federal accounts where success is measured by mission impact as well as revenue outcomes. Familiarity with government acquisition processes, compliance requirements, and public-sector buying behaviors enhances the ability to drive trust and long-term partnerships.

Requirements

A bachelor’s degree is preferred.
At least eight years of relevant/consultative sales experience.
Significant experience in the field and/or at Forrester.
Experience selling business services to C-level professionals in a highly competitive market is an advantage.
The ability and willingness to make cold calls and book meetings.
Proven experience in a similar role, specifically with new-business development, achieving quota goals, and managing personal sales strategies.
Effective presentation, organization, and time management skills.
A fast learner who is at ease with technology.
Excellent verbal and written communication skills.
Demonstrated experience working with or selling into U.S. federal civilian agencies (e.g., NASA, NOAA, Department of Commerce, FAA, USGS), with a strong understanding of mission-driven buying environments.

Responsibilities

Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company’s research on emerging technologies and customer experience.
Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.
Maintain the minimum weekly/daily metrics, and ensure quota is met.
Produce accurate and timely forecasts.
Uncover key business initiatives and engage new cross-functional buying centers.
Develop sales opportunities to increase contract value and customer retention.
Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.
Develop a complete understanding of the company’s products and services portfolio to align appropriate solutions with client needs.