Account Director
About The Position
The Account Director is a client management team role responsible for managing day-to-day account operations, building trusted relationships, and ensuring the agency delivers work that meets both brand and business objectives. As a trusted advisor to clients, the agency team, and cross-functional partners, this individual immerses themselves in the brand, developing a deep understanding of brand strategy and translating it into recommendations that are aligned with the brand's vision and grounded in the agency's point of view. This individual serves as a key connector between client priorities and the work produced across creative, medical, digital, and analytics disciplines, ensuring alignment, quality, and follow-through on execution. The Account Director partners closely with senior account leadership on complex or executive-level client relationships, while independently owning the brand foundation and day-to-day account management. Success in this role requires strong client management instincts, sound financial acumen, and the curiosity and energy to bring fresh thinking to every client interaction.
Requirements
- 8+ years of experience in advertising, with HCP advertising and digital marketing experience preferred.
- Experienced presenter, able to command a room with both small and large groups.
- Excellent verbal and written communication skills, with experience developing and delivering strategic and tactical plans.
- Strong client engagement skills, including proactive communication, meeting management, presentation development and delivery, and responsiveness to questions and issues.
- Solid financial management skills, including experience with project budgets, financial reporting (weekly, monthly, quarterly), and annual SOWs.
- Ability to collaborate effectively across disciplines and departments.
Nice To Haves
- HCP advertising experience
- digital marketing experience
Responsibilities
- Manage client relationships, expectations, and deliverables day to day, ensuring client satisfaction, accountability, and successful project outcomes.
- Learn and apply the full breadth of agency offerings to bring value to the client, serving as an invaluable partner to senior leadership on senior-level client relationships.
- Review creative work to ensure it is on-strategy and meets client expectations, offering clear, constructive recommendations to the team.
- Stay ahead of competitive trends, industry shifts, and client research to deliver forward-thinking points of view to clients.
- Monitor monthly and quarterly financials, forecasts, and budgets, partnering with senior account leads to help the team achieve financial targets and milestones.
- Foster strong collaboration, communication, and interpersonal connection within the team and across departments.
- Contribute to new business efforts, including attending and participating in pitches.
- Proactively grow and retain talent at the agency by managing and mentoring team members.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
