Account Director

Real Chemistry•New York, NY

21d•$135,000 - $155,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. 21GRAMS, a Real Chemistry subsidiary is an advertising agency born to make healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you? Role summary: 21GRAMS is in search of an Account Director. In addition to being the diplomatic face of the brand, both internally and externally, they accept the role of manager, liaison, thinker, and problem-solver. The Account Director leads broad-based, complex work-streams, is critical to the smooth running of Accounts, is a credible advisor and has very strong marketing communications experience. The Account Director has mastered communications, project management, and has a strong point of view on the pharmaceutical side. This person should be able to confidently lead client projects and internal teams, encouraging smart, effective and integrated solutions, and always deliver results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

5-7 years advertising experience, agency environment preferred.
Pharma/DTC experience
Social/digital asset development
Website development
Data reporting and analytics oversight
CTV development and production
Black box experience
Financial oversight

Responsibilities

Establish and maintain productive working relationships to drive agency success
Demonstrate understanding and knowledge of key messages/message platform, data, and promotional story for brand and competition
Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs)
Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals)
Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively
Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales
Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team
Demonstrate a solutions-oriented approach and collaborate across teams to drive success
Pursue business objectives, while developing talent and preserving the 21GRAMS culture
Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance
Set clear expectations for the team, providing tools and information individuals need for success

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

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