21GRAMS- Account Director

Real Chemistry•Boston, MA
•$135,000 - $155,000•Hybrid

About The Position

Real Chemistry is seeking an Account Director for 21GRAMS, its healthcare advertising agency subsidiary. The Account Director serves as a diplomatic representative of the brand internally and externally, and acts as a manager, liaison, strategic thinker, and problem-solver. This role leads broad, complex workstreams, supports the effective operation of client accounts, and serves as a credible client advisor with strong marketing communications expertise and pharmaceutical experience. The Account Director leads client projects and internal teams, develops integrated solutions, and drives results and client satisfaction. The position also offers the opportunity to become an internal leader while developing strong client relationships. The role is hybrid or remote within the United States, depending on team and business needs. Employees within a one-hour commute of a Real Chemistry office are expected to attend in person two days per week, either at an office or onsite with clients.

Requirements

  • Bachelor’s degree in communications, marketing, or a related field, or equivalent experience.
  • 5–7 years of marketing experience; agency experience is preferred.
  • Strong ability to multitask and manage multiple projects, with strong organizational skills.
  • Excellent business communication skills.
  • Strong written, oral, and presentation skills.

Nice To Haves

  • Experience working on therapeutic brands.
  • Previous experience managing junior staff.

Responsibilities

  • Establish and maintain productive working relationships that drive agency success.
  • Understand and communicate key messages, message platforms, data, and promotional stories for the brand and its competition.
  • Develop and align on agency and client documents, including project and creative briefs.
  • Read and interpret analytics concerning programming, tactics, and overall brand performance, including metrics, KPIs, and goals.
  • Negotiate when necessary to meet client needs while managing agency resources and projects effectively.
  • Identify opportunities and make recommendations based on customers, markets, and competitive environments, supported by rationale.
  • Model professional conduct and provide ongoing leadership as a role model for the team.
  • Take a solutions-oriented approach and collaborate across teams.
  • Pursue business objectives while developing talent and preserving the 21GRAMS culture.
  • Supervise, train, and mentor team members, providing guidance to support their skills and careers.

Benefits

  • Generous holidays and paid time off.
  • Options for private medical, dental, and vision plans.
  • Support in saving for the future.
  • Mental wellness coaching and support.
  • Access to more than 13,000 online classes through LinkedIn Learning.
  • Free snacks at offices in key markets.
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