Account Director (NYC)

Movers+Shakers•New York, NY

3d•$130,000 - $150,000•Onsite

About The Position

As Account Director, you will lead the charge for one of our largest portfolios, driving relationship and revenue growth across a diverse ecosystem of household brands. Internally, you will lead our cross-functional team to deliver innovative work. You will juggle competing priorities, from pricing to resourcing, as you grow your revenue and profitability. Externally, you will lead our clients to success they dreamed of. You will intuit their needs and inspire them with what’s possible. We’re looking for a savvy business leader: someone who understands an agency P&L and how we grow, and equally understands a client CMO’s business struggles and how they grow. We need a socially-native thinker, who understands how to use social media to drive key client outcomes. This person must be based in the New York City area.

Requirements

12+ years experience in an account services/marketing role with at least 6 years in a management role.
Deep social media expertise.
Demonstrated ability to develop marketing strategies, plans and programs in social media and brand marketing.
Experience and examples in building, managing and motivating a high performing team.
Measurable client growth and retention track record.
Highly developed skill in communication, polish and presence.
Skilled partner to top-level client executives.
Facility setting and holding boundaries and leading difficult conversations.
Very high levels of flexibility and creativity for solving problems.
Proven new business or revenue generation experience (both outbound and inbound).
Intense desire to excel in an entrepreneurial, collaborative environment.
Exceptional organizational skills.
Kind, loving and JOYFUL demeanor.

Nice To Haves

Deep CPG experience.

Responsibilities

Lead relationships with clients from coordinator to CMO, building deep thought partnerships based on trust and care.
Act as client “therapist” to elicit and articulate their unexpressed needs and big dreams.
Grow business with existing and new clients by identifying and unlocking opportunities for profitable growth in revenue & relationships.
Inspire cross-functional teams with strong and thoughtful leadership, creating an ownership and accountability culture.
Proactively travel to meet with clients IRL.
Make sound business decisions and manage competing priorities.
Develop and maintain annual, quarterly and monthly revenue forecasts and projections.
Track and manage pipeline, revenue, contracts, invoicing, profitability and customer satisfaction to meet or exceed established goals using CRM systems (Salesforce experience is a plus).
Participate as needed for new business intake and outbound efforts.