Account Director, Large Provider Groups
About The Position
Zocdoc's most important asset is our people. As an Account Director, Large Provider Groups (LPG), you'll own a small portfolio of our largest and most strategic provider partners, serving as a trusted advisor to executive stakeholders while driving long-term commercial growth. You'll develop a deep understanding of each client's business, identify opportunities to expand our partnership, and execute thoughtful account strategies that create lasting value for both your clients and Zocdoc. As we continue to invest in our Large Provider Group business, you'll also play an important role in shaping how we build and grow our strategic account organization.
Requirements
- 10+ years of experience in enterprise sales with a proven track record of driving ambitious growth goals, including 5+ years of recent experience in programmatic advertising within an advertising technology company or dual-sided marketplace
- 5+ years of maintaining and growing +$20m of annual revenue under management
- Significant experience managing a small portfolio of large, strategic enterprise accounts, with a granular understanding of clients' business goals and long-term growth strategies
- Sold large enterprise solutions in a team environment, partnering with various internal peers across Customer Success, Technical teams, Solution Architects, Finance, etc.
- The mentality of an entrepreneur/owner and a strong bias to action
- Autonomously ran large enterprise accounts with minimal oversight/direction
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
Nice To Haves
- Excel at growing a business through robust blueprinting, target setting, and setting expectations for yourself
- Enjoy developing a deep understanding of your clients' businesses and turning those insights into thoughtful growth strategies
- Desire building mutually beneficial long-term strategies between Zocdoc and our clients that drive lasting partnerships
- Leverage data to create actionable insights that will directly inform client strategy
- Are highly collaborative with internal teams and enjoy working as the centerpoint to lead the focus and drive action across the various groups
- Thrive in an ambiguous environment, where you are able to tackle problems with creative solutions
- Love building relationships in person and are excited to travel frequently to strengthen client partnerships
Responsibilities
- Working backwards from revenue goals to develop and execute account strategies that meet or exceed targets
- Building trusted relationships with executive leaders at large provider groups to understand their business priorities and position Zocdoc as a long-term strategic partner
- Running client meetings both virtually and in-person at a high velocity
- Diving the highest standards across your peer group and showcasing “what good looks like”
- Ensuring Zocdoc leadership has transparency into how we are tracking towards our goals through regular pipeline reviews and tracking of interim metrics; escalating and exposing potential risks
- Acting as an external and internal ambassador of Zocdoc and our Large Provider Group business by demonstrating the highest professional standards
Benefits
- Flexible work environment
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
