Account Director, Data Center Logistics

Bertelsmann-Jobs • Louisville, KY

11h • Hybrid

About The Position

Arvato is seeking an Account Director, Data Center Logistics to lead and scale complex logistics operations supporting critical data center infrastructure globally. Reporting to the VP of Data Center Services, this role combines strategic leadership, operational execution, and customer-facing engagement across North America, EMEA, and APAC. This role requires 25–50% travel to customer sites, partner facilities, and operational locations globally.

Requirements

• 10+ years of progressive leadership in logistics, supply chain, or operations
• Significant experience managing complex 3PL operations and logistics providers
• Proven ability to develop executive-level proposals and lead customer-facing organizations
• Willingness to travel 25–50% across NA, EMEA, and APAC

Nice To Haves

• Experience supporting data center infrastructure, cloud, or mission-critical technology environments preferred
• Knowledge of data center equipment, asset lifecycle management, and associated logistics requirements is a plus
• Prior experience scaling operations in high-growth environments across multiple regions preferred

Responsibilities

• Develop and execute the strategic vision for data center logistics and 3PL services, aligning capabilities with business growth objectives across global regions
• Lead large-scale programs supporting data center deployments, operations, and asset lifecycle management
• Establish KPIs, SLAs, and governance frameworks that drive operational excellence and scalability
• Build and maintain trusted advisor relationships with enterprise customers and executive stakeholders across regions
• Develop and present proposals, business cases, and service offerings that address complex, cross-border customer requirements
• Lead executive business reviews and strategic planning sessions with global customers and partners
• Oversee global relationships with manufacturers, transportation partners, and logistics providers; drive vendor performance and contract compliance
• Lead strategic sourcing, inventory management, and supply chain planning for data center operations
• Identify and mitigate operational and supply chain risks across multiple geographies and regulatory environments
• Build, lead, and mentor high-performing teams across logistics, operations, and customer-facing functions
• Influence organizational decision-making through data-driven insights and executive-level communication

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed