Account Development Executive

Aston CarterHappy Valley, OR
$29 - $29Hybrid

About The Position

This role offers an opportunity to help launch a new delivery partner program in the Portland area by recruiting local businesses to join a growing hub network. You will spend most of your time in the field meeting with prospective business partners, presenting the value of the program, and guiding them through the end-to-end application process. Working closely with a Field Manager and other local contractors, you will drive new partner acquisition through door-to-door outreach, community events, and collaboration with local organizations. The position involves regular travel within a two-hour driving radius and offers uncapped commission based on successful partner conversions.

Requirements

  • At least 2+ years of experience in sales and/or customer service roles.
  • Proven outside or field sales experience, including face-to-face prospecting and relationship building.
  • Hands-on experience using a customer relationship management (CRM) system; Salesforce experience is strongly preferred.
  • Demonstrated ability to conduct prospecting activities, including outbound calls and proactive outreach, to build and manage a sales pipeline.
  • Strong customer service and communication skills, with the ability to explain program details clearly and handle questions or objections effectively.
  • Experience in roles involving sales and/or negotiation with customers, with the ability to influence decision-makers and close commitments.
  • High level of professionalism, including reliable follow-through, strong work ethic, and polished interactions with business owners and community partners.
  • Enthusiasm for working with others in a collaborative environment and willingness to support teammates and a Field Manager.
  • Strong sense of urgency, with the ability to prioritize tasks, respond quickly to opportunities, and move prospects through the process efficiently.
  • Excellent attention to detail and the ability to troubleshoot and solve problems for applicants in the field, including resolving application or technical issues.
  • Tech-savvy mindset with experience working with multiple systems and technology, such as CRM platforms, spreadsheets, and mobile tools.
  • Ability and willingness to travel up to approximately four hours round-trip on a daily basis to cover assigned territories.

Nice To Haves

  • Bilingual abilities are a plus and can help build rapport with a broader range of local business owners.
  • Additional experience in field sales beyond the minimum requirement is beneficial, particularly in business development, account management, or outside sales roles.
  • Prior experience generating and managing referrals through community organizations, chambers of commerce, or similar groups is advantageous.
  • Experience in outbound prospecting, including cold calling and door-to-door sales, is highly valued.
  • Comfort working with Excel and other spreadsheet tools to organize data and support reporting.
  • Strong organizational skills and self-discipline to manage an 80/20 split between field work and at-home follow-up or administrative tasks.
  • Motivation to work in a performance-driven environment with uncapped commission opportunities tied to partner applications and successful launches.

Responsibilities

  • Visit prospective businesses door to door in targeted towns within approximately a two-hour driving distance to identify and engage potential delivery partners.
  • Present and pitch the new delivery partner program to prospective businesses in a clear and compelling way to generate interest and encourage them to apply.
  • Qualify prospective businesses based on defined criteria and guide them step by step through the application process to ensure accurate and timely completion.
  • Lead and track sales and recruitment activity in a customer relationship management (CRM) system, using Salesforce to manage and maintain a robust pipeline of prospects.
  • Support the Field Manager in planning, coordinating, and hosting recruitment events in the community, such as lunch-and-learn sessions and town hall-style meetings.
  • Partner with the Field Manager to build relationships with local influencers, including chambers of commerce and economic development associations, to drive referrals and expand outreach.
  • Import and update Excel spreadsheets into Salesforce on a weekly basis to ensure data accuracy and visibility into recruitment progress.
  • Conduct outbound follow-up activities, including calls and messages, to nurture leads, answer questions, and move prospects through the funnel from application to launch.
  • Collaborate closely with teammates to share insights from the field, refine outreach strategies, and continuously improve the recruitment process.
  • Provide exceptional customer service to prospective partners, addressing questions, resolving issues in the field, and helping them navigate any obstacles in the application or onboarding process.
  • Maintain a high sense of urgency and professionalism while managing multiple prospects, deadlines, and administrative tasks.
  • Contribute to raising the bar for the delivery experience by helping bring high-quality partners into the program, particularly in complex last-mile delivery scenarios.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
  • Mileage reimbursement
  • Monthly phone expense allowance
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