Account Coordinator, North American Insurance Operations Group

Allied World Assurance Company•Farmington, NM

73d•Onsite

About The Position

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. We are seeking a strong candidate with operational skills and insurance knowledge to join our team. The position requires strong analytical, interpersonal, and people leadership skills with an interest in utilization and introduction of new technology solutions. Account Coordinators liaise with our external trading partners and our internal underwriting team to provide exemplary customer service in delivering our product. Join a dynamic team that is leading operational efficiency efforts to provide best in class service. Looking for someone with a passion for continual operational improvement and collaboration with peers.

Requirements

Strong, demonstrated negotiation and influencing skills
Strong written & verbal communication skills
Strong organizational skills
Ability to work independently
Position requires knowledge of insurance and experience with internal customers
Proficient computer skills

Nice To Haves

Bachelor's degree preferred
Prior Insurance Operations experience preferred

Responsibilities

Support Underwriters in administration and processing of new business submissions and renewal management. Position is specific to a line of business with cross training opportunities.
Provide exemplary customer service by processing binders, policy issuance and midterm service request within the established timeframes.
Respond in a timely and professional manner to internal processing requests and external queries received from our brokers.
Work pro-actively with assigned underwriters and territories in support of our new and renewal client base.
Gain a deep understanding of Product Set and understand marketplace and Broker dynamics that impact business flow and support requirements.
Participate in Allied World Learning and Development Opportunities online, in person and group training session.