Account Coordinator - Residential Real Estate

Baird & WarnerChicago, IL
Hybrid

About The Position

Baird & Warner Real Estate is a company recognized for its supportive culture, having earned a Top Workplace designation multiple times. They focus on empowering employees, fostering career growth, encouraging community involvement, and promoting work-life balance. The company's purpose is to simplify the process for homebuyers and sellers to achieve their real estate aspirations. The Account Coordinator will provide essential administrative and project management support to the Account Executive, playing a crucial role in executing marketing initiatives for Baird & Warner agents. This position involves supporting agent marketing requests, assisting with data compilation and template utilization, and ensuring projects progress smoothly from initiation to completion. The ideal candidate is highly organized, detail-oriented, enjoys client-facing support, thrives in a collaborative team setting, and excels at delivering exceptional service in a dynamic marketing environment.

Requirements

  • Strong verbal and written communication skills.
  • Experience working with clients or internal stakeholders in a service-oriented role.
  • Proficiency in Microsoft Word and Excel.
  • Excellent organizational, time management, and multitasking abilities.
  • Ability to manage confidential information with professionalism and discretion.
  • Collaborative mindset with a willingness to support team goals and contribute positively to the department.

Nice To Haves

  • One (1) or more years of experience in an administrative support or coordinator role.
  • One (1) or more years of experience managing multiple, high-priority projects simultaneously.
  • Experience using Canva or similar design platforms.

Responsibilities

  • Support the Account Executive in managing day-to-day agent marketing requests and project workflows.
  • Pull and prepare mailing lists and market data, including statistics from MRED/InfoSparks and recent broker activity reports.
  • Generate template-based design materials using on-demand marketing platforms (e.g., Canva).
  • Input and track project requests to ensure accurate and timely submission to the creative team.
  • Respond to routine broker requests, such as providing headshots, logos, or standard marketing materials.
  • Assist in moving projects forward by following up on proofs, collecting feedback, and communicating approvals.
  • Optimize and maintain agents’ Google Business profiles.
  • Assist brokers with website setup and basic updates.
  • Place online orders for promotional items and related marketing materials.
  • Create and manage internal and external forms as needed.
  • Collaborate with other Account Coordinators to support seasonal or high-volume marketing initiatives.
  • Provide exceptional customer service to agents while maintaining a professional and collaborative approach.

Benefits

  • A collaborative and innovative work environment that values creativity and new ideas.
  • Flexible hybrid work model with offices across Chicagoland and corporate hubs in downtown Chicago and Schaumburg.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Generous paid time off, including paid holidays, three (3) floating holidays, and two (2) volunteer days annually.
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