Account Coordinator (Client Services)

Baesman Group•Columbus, OH

13d•Onsite

About The Position

Baesman Group, a nationally recognized marketing services provider of direct-to-consumer and in-store marketing strategy and execution, is seeking an Account Coordinator that will be responsible for providing support for Account Managers and Account Directors to increase the throughput and accuracy of order entry, estimates, and other customer and production-related needs. Provide clarity of job specs to the production team as requested.

Requirements

Excellent communication skills, both written and verbal, with impeccable attention to detail.
Must be able to interact professionally and positively with all levels of employees and clients.
Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills.
Strong experience working with Microsoft products, such as excel, word, and outlook.
Detail-oriented, strong organizational skills

Nice To Haves

Bachelor’s degree preferred.
Knowledge of print industry a plus

Responsibilities

Enter all orders into the software program with 99.5% accuracy
Update changes to schedule or orders via the process provided by the Scheduler.
Follow up on schedule and update the Account Manager and/or the Account Director to assure orders are delivered on time.
Anticipate problems and communicate them to Production, Account Manager, and/or Account Director
Ensure accuracy of proofs before sending to the client
Write up estimates and deliver to the client when needed as directed by the Account Manager or Account Director
Immediately escalate any problems with orders, estimates, or clients to the Account Manager and/or Account Director
Some administrative responsibilities such as organizing lunch, client visits, etc.
Is an advocate for the client
Manage Press Checks as directed
Other duties as assigned by Account Director or Account Manager

Benefits

Medical Insurance- Choose between 3 medical plan options.
Dental and vision coverage
Pre-tax flexible spending plans.
Profit-Sharing
50% matching 401(k) program for up to 6% of your pay.
Paid Time Off
Holiday breaks
Employee assistance programs.
Life and disability Insurance- Baesman pays 100% of the premium for life and disability.
On-site workout facility
Wellness initiatives