Erikson Consumer Multimedia - Account Coordinator

Jam • Baie-D'Urfé, QC

15h • Hybrid

About The Position

We are looking for a detail-oriented account coordinator professional to assist the Regional Sales team with administrative and operational tasks. This role supports customer accounts, promotional activities, and data management while acting as a key liaison between Sales, Customer Support, and Operations. You’ll help streamline processes, support product launches, ensure accuracy in CRM/ERP systems, and deliver excellent customer service.

Requirements

• 2–5+ years of sales support or customer service
• Post-secondary education in Business Administration, Marketing, Sales, or a related field
• Experience with ERP systems and strong Excel skills and Microsoft Office Suite
• Highly organized
• Strong communication skills (written and verbal)
• Proactive problem-solver

Nice To Haves

• Exposure to pricing, promotions, or retail/distribution environments is preferred

Responsibilities

• Manage regional, independent, and specialty accounts remotely.
• Support regional sales managers with administrative and sales coordination tasks.
• Coordinate quarterly promotional calendars and customer agreements.
• Maintain sales support files and track completion of required tasks.
• Resolve MAP pricing issues and report progress to key stakeholders.
• Coordinate new and updated product setup, tracking, and portal maintenance.
• Distribute updated price lists and confirm customer receipt and acceptance.
• Support new product launches and promotional activities.

Benefits

• Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar—there’s always something for everyone
• Generous employee discounts on our products
• Ongoing learning and development opportunities
• The chance to work alongside a highly talented, high-performing team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree