Account Coordinator

Fintel Connect • Vancouver, BC

38d • CA$50,000 - CA$55,000 • Hybrid

About The Position

Fintel Connect is a fast-growing fintech startup on a mission to help financial services clients like Scotiabank, Wealthsimple, RBC, and many others grow through meaningful partnerships. We are the leading affiliate and influencer marketing platform, network, agency, and AI compliance engine exclusively built for fintech and banking. We are looking for driven, creative, and high-achieving marketers to join our team. As part of the Client Services team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with client management, including attending meetings, meeting deadlines, and handling daily tasks such as reporting, recruitment approvals, asset management, and coordinating email campaigns. Professionalism and active participation are essential as you develop clear initiatives for both internal and external activities.

Requirements

• Bachelor's degree in Marketing, Business, Commerce, Public relations or related fields
• 1+ years of related work experience
• Self-motivated and demonstrates initiative
• Excellent customer relationship management skills and ability to develop strategic partnerships
• Ability to work under pressure and deliver in results and goal-oriented organization
• Adaptable team player that is career-oriented
• Effective written and spoken communication in English
• Strong negotiation, analytical and implementation skills
• High attention to detail and strong writing and data analysis skills
• Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
• Legally entitled to work in Canada

Nice To Haves

• Knowledge of SEO, PPC, and email marketing an asset

Responsibilities

• Contribute to program strategies for managed clients and network clients
• Build strategic relationships with affiliates to increase revenue
• Recruit and activate affiliates to the network and for our clients, with a focus on delivering a volume of partners
• Meet goals for the affiliate program (i.e. targets for affiliate sign-ups, new accounts and transactions)
• Respond to all affiliate queries within 24 hours of receiving
• Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
• Increase affiliate traffic and conversions for assigned affiliate programs
• Perform Monthly ROI analysis on affiliate programs and commission deals
• Share knowledge with teammates through support, training and sharing of experiences
• Adhere to business unit requirements for reporting and updating
• Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
• Demonstrate knowledge of tracking and expert system knowledge by testing and monitoring client systems and training
• Demonstrate a clear understanding of individual client’s needs, their businesses and objectives
• Offer insight and guidance to troubleshoot and respond to client queries
• Create and manage campaign assets as required
• Ensure data has been imported correctly into the software by clients and do spot checks on commission calculations to ensure system accuracy
• Monitor affiliate content and coverage as needed to ensure compliance with program terms

Benefits

• A competitive base salary
• A rapidly growing organization with real career progression and continuous learning
• Comprehensive health and wellness benefits
• 5 Paid personal days
• Paid volunteer time to support causes that matter to you
• A balanced hybrid schedule with one remote day each week
• Team events and social perks
• Summer Fridays, every second Friday, start the weekend early

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level