Account Coordinator-Small Group Sales

Blue Cross and Blue Shield of Kansas City • Baltimore, MO

2d

About The Position

This role will assist the account executives and sales coordinator with basic/administrative support on sales related activities.

Requirements

• High school diploma or any combination of education and required experience.
• 1 year experience in a sales, marketing, and/or customer service environment.
• Beginner level knowledge and skill with Microsoft Office.
• Beginner keyboarding skills
• A life and health Insurance sales license is required within 45 days of hire.

Nice To Haves

• Health insurance license
• Intermediate level knowledge and skill with Microsoft Office
• Intermediate level knowledge of FACETS system
• Bachelor’s degree in business or related academic discipline

Responsibilities

• Work closely with Account Management team to execute or finish out various administrative tasks requested by brokers
• Assign broker permissions on EasyApps e-enrollment system
• Oversee processing of groups in EasyApps portal; troubleshoot issues with NBU/EA
• Distribute and manage lead flow from interactive desktop and marketing activities
• Handle various reporting requests from brokers including BSP utilization, ASO reports, etc.
• Follow up on missed membership change requests
• Communicate claims questions/issues from brokers/members and provide effective summary to account manager/broker
• Manage groups being reallocated into new markets due to MLR results

Benefits

• Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
• Annual incentive bonus plan based on company achievement of goals
• Time away from work including paid holidays, paid time off and volunteer time off
• Professional development courses, mentorship opportunities, and tuition reimbursement program
• Paid parental leave and adoption leave with adoption financial assistance
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED