Account Associate

Provincial Credit Union • Charlottetown, PE

10d • CA$60,410 - CA$71,070 • Hybrid

About The Position

As an Account Associate, you will play a key role in building strong member relationships and supporting the financial success of our business members. This role blends relationship management, lending expertise, and risk oversight, allowing you to make a meaningful impact while contributing to a collaborative team environment.

Requirements

• Bachelor’s Degree in Business Administration or a College Diploma with a focus in Business/Commerce, Finance, Accounting or related field; or an equivalent combination of training and experience.
• Relationship Management: Possesses strong judgment and interpersonal skills to build and maintain effective working relationships with coworkers, partners and members.
• Financial Acumen: Fundamental understanding of financial statements and their implications.
• Organizational Skills: Strong organizational and multitasking skills, with attention to detail and the ability to process information accurately and efficiently.
• Adaptability: Demonstrates a proactive approach to change, remaining flexible and positive while readily adjusting to new circumstances and effectively managing shifting priorities.
• Communication: Excellent verbal and written communication skills.
• Microsoft Office: Proficiency in Microsoft Office Applications.
• This role may require travel to meet members at their place of business and between branch locations.
• Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Responsibilities

• Build Trusted Relationships: Deliver exceptional service and create positive, lasting member experiences.
• Meet with new and existing members to understand their needs and recommend tailored financial solutions.
• Identify opportunities to deepen relationships through lending, deposits, and complementary business services.
• Resolve member concerns professionally and proactively.
• Support Lending & Portfolio Management: Evaluate and process credit applications within established lending authority.
• Present financing proposals, coordinate loan documentation, and manage closings with accuracy and efficiency.
• Monitor and manage an assigned loan portfolio, including credit reviews, renewals, overdrafts, and delinquency follow-ups.
• Ensure compliance with lending policies, procedures, and risk management standards.
• Contribute to a Collaborative Culture: Partner with colleagues across the organization to support member needs.
• Participate in ongoing training and professional development.
• Support community initiatives and represent the Credit Union with professionalism.
• Maintain the highest level of confidentiality and integrity.

Benefits

• Market-aligned salary plus the opportunity for annual bonuses.
• Health and dental coverage
• Sick time
• Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
• Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
• Tuition reimbursement
• Training opportunities
• Career progression pathways.
• Annual fitness and clothing allowance
• Reduced employee loan and mortgage rates
• No service fees on banking transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level