Account Associate - Water Treatment Chemicals

Water TechnologiesFindlay, OH
Hybrid

About The Position

This is an entry-level Account Associate position in CSM, designed to support experienced Account Managers while learning the fundamentals of chemical water treatment solutions. The role involves working closely with diverse customers across various industries, gaining hands-on experience in technical analysis and customer service, and developing expertise in water treatment technologies. This is a majority field-based position supporting customers across Northwest Ohio.

Requirements

  • Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred.
  • Recent graduates or candidates with 0-2 years of relevant experience are welcome.
  • Interest in chemical water treatment.
  • Strong academic background or internship experience in technical fields and/or industrial environments.
  • A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).
  • Strong analytical and problem-solving aptitude.
  • Excellent written and verbal communication skills.
  • Eagerness to learn and develop technical expertise.
  • Detail-oriented with strong organizational abilities.
  • Ability to work collaboratively in a mentoring environment.
  • Comfortable learning in industrial environments.
  • Enthusiasm for environmental sustainability and water treatment.

Responsibilities

  • Shadow Account Managers to learn chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications.
  • Collect and run samples, evaluate treatment data, and assist in preparing technical reports under Account Manager supervision.
  • Complete comprehensive technical training programs to build foundational knowledge in chemical applications and water treatment processes.
  • Assist with customer visits and service calls to gain exposure to industrial environments and customer relationship building.
  • Help maintain customer records, assist with sample scheduling, and support account documentation.
  • Prepare preliminary technical reports and data summaries for review and approval by Account Manager.
  • Follow all EHS policies and procedures while learning safe work practices in industrial settings.

Benefits

  • Medical, Dental, & Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement
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