Account and Loan Processor

PIONEER FEDERAL CREDIT UNION•Meridian, ID

9d•Onsite

About The Position

As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Account & Loan Processor (Member Services Representative) at our Meridian Branch. Candidates must be eligible for membership at Pioneer to obtain employment.

Requirements

Minimum one (1) year of similar or related experience.
A high school education or GED.
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
Work may involve motivating or influencing others.
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
This position requires excellent public relations skills, knowledge of Credit Union services and products, organizational skills to ensure the proper recording and dissemination of required information.
Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.

Nice To Haves

Fluent in Spanish (eligible for Bilingual Pay wage differential)

Responsibilities

Opening and performing maintenance on consumer and business accounts and loans.
Analyzing credit reports, looking for opportunities to deepen member relationships and assist members in bringing other products to Pioneer by asking open-ended questions to discover member needs and achieve strategic objectives.
Utilizing follow up practices on all new loans and deposit accounts for increased sales, proactively identifying issues or concerns and asking for referrals.
Protecting the member and Pioneer through sales of additional loan add-on products.
Perform prompt and accurate account and loan maintenance functions.

Benefits

An excellent compensation package starting at $17.81 (DOE)
Bilingual Pay wage differential (additional compensation if fluent in Spanish)
An 8% Employer Matching dollar-for-dollar 401(k) program after Year One
Health, dental and vision insurance
Pioneer pays a minimum of 80% of the premiums for team members AND dependents
12 paid holidays including day after Thanksgiving for Team Member Appreciation Day
Accrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating Holidays
PTO accrual increases with Pioneer seniority
Up to $300 in Interest-free Wardrobe Salary Advance available on Day One!
Up to $2,000 in Interest-free Technology Salary Advance
Up to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
Up to $2,300 in Tuition reimbursement per semester
Childcare reimbursement up to $100 per child per month
So much more!