Account Administrator, Commercial Lines

Hub International Insurance • Port Austin, MI

1d • Onsite

About The Position

As a Commercial Lines Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines accounts in accordance with the practices, policies, and procedures of the Company. You will coordinate the servicing of assigned accounts with the Account Manager, enter data as required by insurance company automation systems, and provide support to the Account Manager on pre-renewal processes. This role involves handling correspondence and clerical processing of accounts, including applications and computer input. You will also process certificate of insurance requests, help track cancellation/reinstatement systems for commercial accounts, and develop complete familiarity with all forms and paperwork. The position requires conducting business from a professional standpoint with a willingness to learn, preparing invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms. You will review and process change requests in the broker management system, prepare policies for policy check and delivery to clients, and maintain an accurate suspense system on all items requiring a response. Additionally, you will be responsible for scanning/electronic filing of communications and documents, inputting/maintaining data on account management systems and ancillary systems, and performing other responsibilities as assigned by the Account Manager. Attending industry-related continuing education training and courses, and following HUB Broker Standards are also key aspects of this role.

Requirements

• 3 Years of administrator related work experience (Insurance Industry experience preferred)
• High school diploma or equivalent required
• P&C License required for role and must obtain within 45 days from hire if not before start
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with customers and teammates.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Proficient in Microsoft Office including Excel, Word and Power Point
• Follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
• Must hold a valid Driver’s License
• Dependable transportation

Nice To Haves

• Bachelor’s degree preferred
• Bilingual in English and Spanish a big plus.

Responsibilities

• Coordinate the servicing of assigned accounts with the Account Manager
• Enter data as required by insurance company automation systems
• Provide support to the Account Manager on pre-renewal processes
• Handle correspondence and the clerical processing of accounts including applications and computer input of each account
• Process certificate of insurance requests as needed
• Help track cancellation/reinstatement system for commercial accounts
• Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose
• Conduct business from a professional standpoint and willingness to learn
• Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as required.
• Review and process change requests in the broker management system
• Prepare policies for policy check and delivery to clients
• Maintain an accurate suspense system on all items that require a response
• Responsible for scanning/electronic filing of communications and documents
• Input/maintain data on account management system and ancillary systems as required
• Other responsibilities as assigned by Account Manager
• Attends industry related continuing education training and courses.
• Follow HUB Broker Standards

Benefits

• HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED