Accommodation Specialist

The Standard • Portland, OR

1d

About The Position

This role is the primary point of contact for employees seeking job accommodations related to qualifying disabilities, guiding them through requests ranging from simple to complex while ensuring a smooth, supportive experience. It involves assessing and triaging accommodation needs, developing recommendations for employer approval, and consulting with employers on options, processes, correspondence, and issue resolution, including participation in status meetings. Success in this position requires exceptional communication and organizational skills, strong attention to detail, the ability to prioritize in a fast‑paced environment, and the analytical, critical‑thinking, and customer‑service focus expected at The Standard.

Requirements

• Bachelor’s degree in business, science, or related field; or equivalent work experience in human resources, leave management or benefit management
• 2+ years of demonstrated progressive experience with disability accommodation, absence management, return to work, claim administration and reporting or the equivalent combination of education and/or relevant experience.
• Proven track record of being successful with providing support and guidance to employees and employers as it relates to accommodations.

Nice To Haves

• PHR, CPDM, ADA certification.

Responsibilities

• Provide subject matter expertise by demonstrating a high level of understanding of the ADAAA law and guidelines established by the EEOC, articulating the purpose of the ADA and provide an overview of the law for employees and employers.
• Provide expert and timely case mgmt. for ADA claims using a strong understanding of ADA case management processes and guidelines for cases of simple to moderate complexity.
• Foster trust and rapport with employees through case mgmt. with the intention to create accommodation options to support employees’ return to work or stay at work.
• Provide account management and subject matter expertise to employers for ADA claims needs, offering guidance on ADA laws, claims processes, systems, case reviews, process questions, or other customer service issues.

Benefits

• medical, dental, vision
• 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees