Accessioning Supervisor

Exact Sciences • Marshfield, WI

20h • Onsite

About The Position

The Accessioning Supervisor is responsible for the supervision of personnel and daily operations of the accessioning department, including specimen receiving and opening, sample accessioning, and management of associated documents and records. This role involves participating in these activities and troubleshooting sample, process, or system issues. The supervisor manages day-to-day operations, including staffing, scheduling, timecard management, issue resolutions, and performance management. They also contribute to the development and administration of policies and procedures, continuous process improvement, and ensure compliance with quality standards and regulatory requirements through participation in audits and quality management activities. The position reports to the Pre-Analytical Laboratory Senior Manager and serves as a liaison between accessioning and various functional groups such as customer service, analytical laboratory, IT, HR, quality, and supply chain. The supervisor assists in assessing staffing levels, recruiting, hiring, and managing staff through personal development plans, performance reviews, training, and competency assessment.

Requirements

• Doctoral degree in clinical laboratory science or chemical, physical or biological science with 1 year training and experience in high-complexity testing; OR Master's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing; OR Bachelor's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing, OR Associate degree in medical laboratory technology and 2 years laboratory experience in high complexity testing.
• Basic scientific aptitude that will allow rapid learning of new technologies and clinical data associated with Exact Sciences services.
• Working knowledge of Microsoft Office programs, such as Word, Excel, and Outlook.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Nice To Haves

• 2+ years of experience in accessioning, specimen receipt or processing division of a laboratory, or field as outlined in the essential duties.
• 1+ years of supervisory experience with direct reports in a healthcare or clinical laboratory setting; or relevant leadership experience demonstrated in a similar role.
• Experience with high volume laboratory operations.
• Familiarity with regulatory bodies including ISO, OSHA, CAP, CLIA, and state regulatory bodies.
• Experience with using Laboratory Information Management Systems (LIMS).
• Working knowledge of local, state, federal regulatory requirements for a clinical laboratory.

Responsibilities

• Oversee and participate, as needed, in the daily accessioning activities which include sample receipt, sample accessioning, data entry, and document management.
• Ensure that all activities within the accessioning department are performed and documented according to the established policies and procedures, and aligned with corporate goals.
• Maintain operations by monitoring staff workload, adjusting schedules, monitor and maintain productivity standards, and identify opportunity for efficiency gain and quality improvements.
• Participate in the development, refinement, and implementation of documents that affect the department.
• Establish, review, and implement training plans and checklists to ensure compliance to corporate policies and procedures.
• Complies with safety protocols.
• Troubleshoot sample, system, and process issues raised by staff, customers, or others.
• Collaborate with IT, engineers, and other cross-functional teams to identify and resolve on-going process or system issues.
• Support corporate or customer experience improvement projects by providing ideas, business requirements or end-user feedback, and support troubleshooting, end-user testing, or task execution, as assigned.
• Collaborate closely within lab operations, quality, and customer service to improve process efficiency and ensure that each specimen is properly processed to sustain operations and maximize resource utilization.
• Represent the accessioning department in cross-functional teams, as assigned.
• Participate and manage the interview, selection, hiring, and on-boarding of new staff.
• Develop day to day schedules, assign personnel to complete schedule tasks and reprioritize due to changing business needs.
• Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
• Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
• Communicate timely and regularly to management, stakeholders, and staff to ensure effective change management and address potential issues in advance.
• Participate in and/or assist with the preparation of internal and external audits and inspections.
• Review and maintain personnel files and department records in compliance with the Quality Management System (QMS) and applicable regulatory requirements such as CLIA, NY-CLIA, CAP, ISO standards and others.
• Ability to integrate and apply feedback in a professional manner.
• Ability to prioritize and drive to results with a high emphasis on quality.
• Ability to work independently and as part of a team.
• Strong interpersonal skills; excellent written and verbal communication skills.
• Ability to adapt to changes and identify ways to achieve goals.
• Ability to operate independently, self-directed, and results-oriented.
• Ability and desire to thrive in a high-pressure, data-driven, and highly regulated work environment.
• Ability to lead and display operation management and organizational skills.
• Ability to facilitate timely and sound decision-making with data.
• Ability to effectively communicate across all levels of the laboratory and across departments to achieve common goals.
• Ensure quality management programs are in compliance with CLIA, CAP, OSHA, and other state or federal organizations.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Support and comply with the company’s Quality Management System policies and procedures.

Benefits

• paid time off (including days for vacation, holidays, volunteering, and personal time)
• paid leave for parents and caregivers
• a retirement savings plan
• wellness support
• health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees