Accessibility & Disability Resources Coordinator

Tennessee Board of Regents•Jackson, FL

2d•$48,764 - $60,956

About The Position

The Accessibility and Disability Resources (ADR) Coordinator serves as Jackson State Community College's primary resource for disability services, accessibility initiatives, and accommodation support. The Coordinator promotes equitable access to academic programs, services, activities, facilities, and digital learning environments while ensuring compliance with the ADA, Section 504 of the Rehabilitation Act, Tennessee Board of Regents policies, and other applicable regulations. The role works with students, faculty, staff, and community partners to remove learning barriers and support student success, persistence, retention, and completion. The position coordinates disability accommodations, facilitates accessibility initiatives, supports assistive technology use, advises faculty and staff, and contributes to the development of the College's ADR program. Duties include managing accommodation processes and confidential student records; reviewing documentation and monitoring individualized plans; connecting students with campus resources; developing accessibility programming; consulting and training faculty and staff; coordinating assistive technology and accessible materials; collaborating on digital accessibility; building transition and community partnerships; and supporting compliance, assessment, reporting, and continuous improvement.

Requirements

Bachelor's degree from a regionally accredited institution in Higher Education, or an Associate's degree and four years of related work experience.
Two years of progressively responsible experience in disability services, accessibility services, advising, counseling, case management, student affairs, student success, programs and services intended for specific populations, or a related field; alternatively, an Associate's degree and four years of related work experience.
Knowledge of ADA, ADA Amendments Act (ADAAA), Section 504, FERPA, and related accessibility regulations.
Experience working with diverse populations and maintaining confidential information.
Knowledge of disability accommodation processes and higher education best practices, as well as a broad range of disabilities, accessibility barriers, and accommodation strategies.
Strong case management, organizational, analytical, and problem-solving skills; ability to interpret regulations and exercise sound professional judgment in complex situations.
Excellent written, verbal, interpersonal, and presentation skills.
Ability to maintain confidentiality and discretion with sensitive information and build positive working relationships with students, faculty, staff, administrators, and community partners.
Ability to analyze data and use assessment results to improve services and student outcomes.
Proficiency with Microsoft Office applications, student information systems, accommodation management systems, and accessibility technologies.
Commitment to student success, inclusion, accessibility, and continuous improvement.
Ability to meet the physical demands of prolonged sitting and computer use, periods of standing, prolonged screen time, lifting up to 25 pounds at times, and repetitive movement.
Submit an application, resume, cover letter, and a copy of transcripts; a satisfactory background check is required before hire.

Nice To Haves

Master's degree in Higher Education, Rehabilitation Counseling, Counseling, Student Affairs, Psychology, Education, or a related field.
Experience working in disability services within a higher education setting.
Experience in a community college environment.
Knowledge of Tennessee Board of Regents policies and procedures.
Experience utilizing accommodation management software.
Experience supporting accessibility initiatives in online and hybrid learning environments.
Experience developing workshops, training programs, outreach initiatives, or student success programs.
Experience with assistive technology and accessible instructional materials.

Responsibilities

Serve as the primary contact for students seeking disability-related accommodations and support services.
Coordinate the interactive accommodation process, determine eligibility based on documentation and applicable legal standards, and review medical, psychological, educational, and vocational documentation.
Develop, implement, communicate, and monitor individualized accommodation plans while maintaining academic integrity and essential course requirements.
Coordinate academic, testing, communication, programmatic, technological, and campus accommodations.
Maintain confidential student records in accordance with FERPA, ADA, Section 504, and institutional policies.
Educate students about accommodation procedures, disability-related rights and responsibilities, self-advocacy, and campus resources.
Connect students with advising, tutoring, counseling, career services, financial aid, and other student success resources.
Collaborate with faculty, advisors, retention specialists, and student success staff; monitor accommodation effectiveness and recommend adjustments.
Assist with the development and enhancement of the College's ADR program and implement initiatives promoting accessibility, inclusion, self-advocacy, and student success.
Coordinate educational programs, workshops, awareness campaigns, and outreach events related to disability and accessibility.
Evaluate program effectiveness through assessment, student feedback, and utilization data; recommend service improvements and participate in student retention, persistence, and completion initiatives.
Advise faculty and staff on accommodation implementation, disability-related concerns, accessibility practices, and effective strategies for supporting students while preserving academic standards.
Provide training on ADA compliance, disability awareness, accessibility standards, and inclusive instruction; promote Universal Design for Learning principles.
Evaluate assistive technology and accessible instructional-material needs; coordinate procurement, implementation, and maintenance of technology resources and equipment.
Arrange alternate-format materials, captioning, note-taking assistance, testing accommodations, sign language interpreting, and other approved accommodations.
Collaborate with Information Technology, Distance Education, Marketing, and academic departments to improve digital accessibility across websites, software, instructional materials, online courses, and electronic communications.
Maintain current knowledge of accessibility technologies, assistive devices, and higher education accessibility practices.
Build relationships with local school systems, Tennessee Rehabilitation Services, vocational rehabilitation agencies, disability advocacy organizations, and community partners; assist with transition efforts for prospective students.
Participate in recruitment, orientation, outreach, professional organizations, community activities, College committees, and institutional initiatives related to accessibility and student success.
Ensure compliance with ADA, ADAAA, Section 504, applicable regulations, and Tennessee Board of Regents policies and guidelines.
Assist with developing, implementing, and reviewing accessibility and disability-services policies, procedures, and operational guidelines.
Collect, analyze, and report accommodation, service utilization, retention, persistence, course completion, and student success data; support assessment, accreditation, and continuous improvement.
Maintain department webpages, forms, publications, and informational materials; prepare reports and maintain required records.
Perform other duties as assigned.