Access Specialist

HOSPICE AUSTIN•Austin, TX

10d•Onsite

About The Position

Responsible for intake and referral processing. All comments, actions and behaviors have a direct effect on the public’s perception of Hospice Austin. Interactions with patients, family members, physicians, referral sources, visitors, co-workers, etc. must be in a manner that is courteous, respectful, cooperative and professional. This behavior should promote an atmosphere of teamwork and positive relations.

Requirements

High School diploma or equivalent.

Nice To Haves

One year clerical experience in a medical environment required.
Experience in hospice/home health admissions preferred.

Responsibilities

Performs intake and processes referrals.
Screens referrals for eligibility for hospice services.
Arranges DME, supplies, etc.
Liaisons with MDs, referral sources, etc.
If LVN, arranges medications.
Inputs data, POC, demographics, etc. into Suncoast.
Schedules admission visits.
Provides staff/IDT with patient admission information and documentation.
Performs data entry (excel, EMR) and maintains records and information for patients being admitted to Hospice Austin.
Processes medical records requests
Receive incoming faxes (e.g. lab orders, med refills, therapy notes, etc.) and notifies/forwards to appropriate parties (e.g. Team Leader, MD, HIM, RN, etc.).
Scan patient records and attach in Suncoast Library.
Assists in auditing/processing admissions charts.
Other duties as assigned.