Access Specialist

University of St. Thomas • Houston, TX

3d • Onsite

About The Position

The Access Specialist supports the administration of disability services and accommodations for students with disabilities and serves as a primary point of contact for the Access and Disability Services office. The Access Specialist assists with case management, accommodation implementation, systems administration, outreach activities, and daily departmental operations while helping to create an accessible and inclusive learning environment.

Requirements

• Bachelor's degree from an accredited institution.
• One year of experience in higher education, student services, disability services, education, counseling, or a related field.
• Demonstrated organizational, communication, and customer service skills.
• Knowledge of disability services, student support practices, and accommodation processes.
• Familiarity with ADA, Section 504, FERPA, and accessibility principles.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to maintain confidential information and exercise sound judgment.
• Proficiency with case management systems, databases, and standard office software.

Nice To Haves

• Experience working with students with disabilities.
• Experience using accommodation management systems such as AIM.
• Knowledge of disability laws and accessibility practices in higher education.
• Experience supporting case management, outreach, or educational programming.

Responsibilities

• Assist students throughout the accommodation process by providing information, coordinating services, maintaining records, and supporting implementation of approved accommodations.
• Conduct intake meetings and review documentation as assigned, monitor student cases, and facilitate communication among students, faculty, and campus partners.
• Support accommodation processes related to disabilities, temporary medical conditions, pregnancy-related needs, service animals, emotional support animals, and housing accommodations.
• Serve as the primary administrator for accommodation management systems and departmental databases, ensuring accurate recordkeeping, reporting, and case management.
• Support departmental operations through data management, correspondence, scheduling, assessment activities, and coordination of office initiatives and projects.
• Assist with testing accommodation coordination and other departmental functions as assigned.
• Assist with the development and implementation of educational programs, accessibility awareness initiatives, and campus outreach efforts.
• Support presentations, workshops, and training activities that promote disability awareness, self-advocacy, and inclusive practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level