Access Services Specialist

Georgetown University

1d•$18 - $27•Hybrid

About The Position

This position provides support in the Resource Sharing Unit of Access Services by searching/acquiring/processing materials through Interlibrary Loan (ILL) and Consortia Loan Service (CLS); pulling and shelving library material requested through ILL and CLS; and managing the activities and work of student employees during regularly scheduled shifts at Service Desks in Lauinger and Blommer libraries. This position will support the other Units within Access Service. Assignments will vary to address cyclical, priority needs of the department. The work schedule is 11:30 am to 8 pm Monday through Friday. Schedules may change according to the needs of the department, including weekends, evenings, and holidays.

Requirements

BA/BS
1 year related experience
Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
Excellent oral and written communication skills
Strong public service orientation
Computer literate, including ability to learn new software programs and technologies
Familiarity with Windows Operating System and Microsoft Office applications, especially Word and Excel
Familiarity with Google Apps, especially Gmail, calendar, and Drive
Ability to lift up to 40 lbs. and push carts weighing over 100 lbs.
Commitment to fostering an equitable and inclusive workplace, and ability to work effectively with a diverse faculty, students and staff.

Nice To Haves

Experience with ILLiad, RapidILL, and OCLC WorldShare ILL
Competence with Ex Libris ILS
Experience with bibliographic databases, spreadsheets, and cloud storage.
Knowledge of high quality scanners, Internet resources, and tools.
Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat).
Ability to adjust to periods of increased workflow and varying responsibilities
Ability to work both independently and as part of a team in a complex, changing environment
Ability to be diplomatic and negotiate disputes with stakeholders

Responsibilities

Searching/acquiring/processing materials through Interlibrary Loan (ILL) and Consortia Loan Service (CLS)
Pulling and shelving library material requested through ILL and CLS
Managing the activities and work of student employees during regularly scheduled shifts at Service Desks in Lauinger and Blommer libraries
Supporting the other Units within Access Service
Assignments will vary to address cyclical, priority needs of the department